ServiceNow Product Owner - Procurement
CVS Health
ERPITSMServiceNow
Senior QAD Business Analyst
Watts Water Technologies
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteSalary
💰 $105,000 - $117,000 per year
Job Level
Senior
Tech Stack
ERPITSMSDLC
About the role
- Provide QAD (MFG/Pro) application-level support, delivering solutions for projects and related system change requests
- Manage application service and change requests (problem resolution, new features, new structures, configuration settings)
- Manage expectations with key stakeholders (Customers, PM’s and Business Analysts. Etc.) as to delivery and status of the deliverables
- Review, analyze, construct, and modify business application systems including coding, testing, debugging, and deployment
- Understand business and technical requirements; develop, document, and implement solution designs
- Follow and enhance established design, development, source code management, and deployment processes
- Contribute to training key users in support of upgrades and enhancements to QAD ERP system
- Ensure that the project deliverables are on time, within budget and at the required level of quality
- Work with project stakeholders
- Report to the Sr. ERP Applications Manager
Requirements
- Bachelor’s degree in computer science, Information Systems; or related discipline is desired
- Minimum 7 years overall IT experience that includes: experience developing with Progress4GL
- Functional background with business process, several years of QAD support and configuration
- Proven implementation / troubleshooting experience (minimum 5 years) with QAD ERP-systems in a manufacturing environment
- Experience working QAD eB2.1 applications module development (Required)
- Progress Version 10 or Above (Preferred)
- Experience with QAD CIM load tools
- Understanding of SDLC and IT Service Management processes, preferably ITIL
- Ability to be flexible and adapt to changing work priorities and stressful conditions
- Punctuality and dependability
