WaterAid

Head of Programme Operations

WaterAid

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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Salary

💰 £68,000 - £74,000 per year

Job Level

About the role

  • Provide Programme Operations Leadership
  • Lead IPD Business Management and Support
  • Drive Collaboration, Risk and Performance
  • Oversee Systems, Compliance and Assurance
  • Lead Capacity Strengthening and Support

Requirements

  • Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
  • Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
  • Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
  • Experience of leading, managing and motivating others and driving change.
  • Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
  • Experience working in complex matrix structures across multiple cultures.
  • Strong analytical, problem solving and systems thinking capabilities.
  • Demonstrated knowledge of donor compliance and grant management processes.
  • Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
  • Experience in WASH, public health or community development sectors.
  • Experience working with restricted and unrestricted funding portfolios.
  • Relevant university degree or equivalent professional experience.
  • Familiarity with WaterAid UK’s operating model and countries of operation.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
programme operations managementoperational systemsdata systemsgrant managementfinancial managementprocurementlogisticscompliancemonitoringreporting
Soft Skills
leadershipinfluencingrelationship buildingcollaborationanalytical skillsproblem solvingsystems thinkingmotivating othersdriving changecultural sensitivity