Water.org

Relationship Manager – MFI, Banking Sector

Water.org

full-time

Posted on:

Location Type: Hybrid

Location: New Delhi • India

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About the role

  • Serve as the primary relationship manager for assigned MFI and banking partners, fostering long-term success and satisfaction.
  • Implement partner-facing service delivery and projects, ensuring alignment with agreed priorities and business plans.
  • Maintain high-quality data and reporting accuracy to support decision-making and verify program outcomes.
  • Nurture strong working relationships that support partner performance and the achievement of impact goals.
  • Strengthen and expand relationships with key decision-makers within your partner portfolio and/or geographic area.
  • Identify and cultivate opportunities to grow Water.org’s footprint within the financial sector, including new partnerships, product innovations, or expanded financing programs.
  • Support strategy execution and pipeline development for Water.org’s products and services.
  • Deliver timely, accurate reporting and analysis of account performance, including program execution, funding utilization, and projected impact.
  • Translate performance metrics into insights and recommendations for internal stakeholders and partners.

Requirements

  • Bachelor’s degree or equivalent relevant professional experience.
  • At least 5 years of relationship management experience, with a strong preference for backgrounds in: Microfinance institutions (MFIs), Banking institutions, NBFCs and/or MSME finance.
  • Water and sanitation financing
  • Demonstrated success in expanding/scaling business partnerships, or business contracts.
  • Strong relationship-building, communication, and advisory skills.
  • Proficiency in written and spoken English.
  • Up to 25% of domestic and international travel
Benefits
  • This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
relationship managementcommunication skillsadvisory skillsrelationship-building
Certifications
Bachelor’s degree