WASABIT - Talent Acquisition as a Service

Customer Support Analyst

WASABIT - Talent Acquisition as a Service

full-time

Posted on:

Location Type: Remote

Location: Japan

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About the role

  • Handle all workflow stages of customer leads from 1st response to lead qualification, vehicle availability approval, quotation, payment request and final confirmations.
  • Collaborate with the content team and operations / delivery team to ensure a smooth process.
  • Schedule all aspects of tours from car pick up to cleaning, and return.

Requirements

  • 2+ years in customer support or similar function.
  • Experience using CRM software or communication tools to collaborate.
  • WIX experience is preferred, although any similar CRM or content management system experience is okay.
  • Strong at using tools such as Google spreadsheets and Google documents.
  • Excellent communication skills and positive mindset.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent communication skillspositive mindset