Account Executive

• Focus on achieving sales targets on a quarterly and yearly basis.
• Be aware of customer’s needs, and promptly provide appropriate information about Cochlear's products and services as well as related studies.
• Plan strategy and work with account partner to increase the number of cochlear implant and Baha surgeries in the area of responsibility.
• Build strong relationships with KOL and related professionals.
• Work with Volunteer members in the region to increase CI awareness and support candidate hearing journey.
• Record and Communicate customer information, daily activities, surgery schedules, task management, etc. in the area of responsibility to team members through SFDC.
• Work collaboratively with related departments to smoothly supply products and information and provide feedback from customers.
• Work collaboratively to execute marketing initiatives, such as congresses, workshops, seminars.
• Follow relevant quality procedures in order to deliver quality products and services and identify and support the implementation of continuous improvement.

Sales Executive

Payroll

• Onboarding/Offboarding Management for Joiners and Leavers
• ・Checking information entered by employees into the system as well as documents submitted
• ・Following up on necessary corrections and additional information required
• Attendance Management
• ・Monitoring working hours and PTO (Paid Time Off) of employees
• ・Reviewing Childbirth/Childcare/Medical LOA (Leave of Absence) applications
• Responding to Employee Inquiries regarding Taxes and Social Insurance
• ・Providing guidance on income tax, residential tax, social insurance, etc
• ・Explain required paperwork and offer application support for health insurance dependent registration
• Liaison and Coordination with Payroll and Social Security Attorney Vendors
• ・Supporting issue resolution and process improvement
• Audit Response and Compliance Support
• ・Preparing necessary documents and improving internal control processes

Payroll & Labor Specialist

• Manage ~dozen key accounts in the Financial Services Industry, developing and executing strategies for a comprehensive account plan.
• Lead our enterprise prospects’ journeys from consideration to successful deployment.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.

Account Director, FSI

Procurement

• Manage the lifecycle of software licenses and subscriptions, including inventory tracking, renewals, usage monitoring, and optimization initiatives.
• Support commercial discussions and renewal processes with key software vendors to achieve cost-efficiency and business objectives.
• Coordinate the vendor relationships and act as a liaison between internal stakeholders, Global Procurement (GP) and Legal, and external partners.
• Lead commercial discussions and negotiations for major software licenses and tools, including Atlassian (Jira/Confluence), Mathworks, and Blackduck, driving cost savings and optimization goals.
• Manage the full inventory and lifecycle of software licenses, including usage tracking and license type optimization.
• Serve as the primary commercial point of contact for software vendors, coordinating communication with Global Procurement (GP) and Legal for complex or urgent matters.
• Develop and manage the commercial model for the resale and external deployment of specific platforms and tools (e.g., Jira/Confluence/Github) at an approved margin.
• Ensure accurate processing and documentation of all software-related financial transactions, including Quotations, POs, Invoices, and AP, with appropriate justification for major purchases.
• Design, operate, and refine chargeback and cost allocation schemes for key internal platforms, including GPU usage calculation, allocation rule definition, and centralized billing.
• Ensure all software licensing and platform usage aligns with contractual terms and internal governance rules, addressing complex legal and compliance issues as needed.
• Collaborate with PM & Engineering teams to review platform feature enhancements and verify alignment with software licensing agreements.
• Coordinate with corporate headquarters and affiliate organizations on billing, agreement amendments, and organizational changes.
• Drive the transition from ad-hoc management to a centralized operational framework, establishing clear guidelines for license tracking, billing, and budgeting.

Software Vendor Management Lead

Business Development Rep

• B2B目標をサポートするための運営戦略の作成、開発、実施
• 戦略的目標を達成するためのアクションプランの作成と実行
• 宿泊施設、不動産、開発セクターにおける新たなビジネス機会を駆動するための機会を特定し活用
• B2Bチームをリードし、主要な優先事項が効率的かつ効果的に解決されていることを確認
• 営業機会の交渉とクロージング、主要な意思決定者との長期的な関係構築
• トレード＆コマーシャルセクターでのより強い認知を創出するマーケティングイニシアチブの特定と実施
• 日々の業務の監視と業務上の問い合わせ、注文、Fulfillmentのサポート
• KPIを監視・分析して継続的な改善を促進
• 全内部ステークホルダーと緊密に連携し関係を構築
• プロセスの改善に取り組み、効率とスケーラビリティを向上
• B2B顧客のための素晴らしい顧客体験を促進するためのプロアクティブな手段の実施
• 関連する法律、規制、会社ポリシーへの準拠を確保
• 業務効率を向上させるための新技術とシステムの統合をリード

Senior Business Development Manager

Marketing

• 日本市場向けに、オンライン・オフライン両チャネルにわたるIMC（統合マーケティング）キャンペーンを主導・実行する
• ブランド認知、比較検討、コンバージョン、顧客リテンションを促進するフルファネルのマーケティング戦略を構築する
• PR、ソーシャルメディア、インフルエンサー／KOLマーケティング、ペイドメディア、CRM、リテール、Eコマースを含む部門横断的なマーケティング施策を統括する
• クリエイティブ／デザインチームと緊密に連携し、デジタル広告、ランディングページ、Amazon、リテール、ソーシャルプラットフォーム向けに成果の高いローカライズアセットを制作する
• キャンペーンのパフォーマンスを分析し、トラフィック、エンゲージメント、CVR、ROAS、CAC、オーガニックグロースなどのKPIに基づいて最適化する

Integrated Marketing Manager

Backend Engineer

• Design, develop, maintain, and deploy high quality and reliable backend services for the Robot Platform
• Continuously improve test quality and coverage, as well as CI/CD pipelines and monitoring stack
• Collaborate with hardware, firmware, frontend, and business teams to improve overall system design and contribute to the evolution of robotic products and services
• Monitor deployed services, diagnose issues, and coordinate with the Woven City on-site operations team
• As necessary, travel to Woven City to perform on-site troubleshooting and maintenance

Backend Software Engineer, Robot Platform Software

• Work as a team with software engineers, data analysts/engineers and provide product owner expertise to correctly communicate software requirements to the development team and ensure the release of high-quality software that meet customer needs
• Work with stakeholders to define hypotheses, make functional and nonfunctional requirements, set high-level schedules and milestones, coordinate user testing or proof of concept to evaluate and refine the service, identify risks, communicate with cross-functional partners both across the company and externally, and release a product
• Visualize progress, and report and demonstrate to colleagues outside the team and external stakeholders
• Define and oversee product roadmap, feature development prioritization, and strategy with relevant stakeholders based on understanding of key market dynamics and customer pain points
• Identify target customers and initiate conversations, support customer acquisition including sales discussions, and lead POC/ project development ensuring good customer experience throughout

Business Development Manager, Hydrogen Ecosystem Solutions

Data Analyst

• Leverage expertise in data modeling and analytics to distill Big data (large volume, variety etc.) into meaningful insights
• Considering stakeholder business objectives and user experience create impactful visualizations and reports from data analysis
• Build interactive map based visualizations of data (e.g., using GIS, HTML, CSS, JavaScript or related software)
• Manipulate data into useable formats and analyze trends, patterns to create business insights (working with business / subject matter experts)
• Support collection of data (working with data engineers/software engineers and subject matter experts) by identifying priority datasets for meaningful analysis
• Analyze operational data from various hydrogen demonstrations to derive learnings and business insights
• Work with cross-functional teams, various service project owners, third parties, software and hardware engineers to define questions for analysis and implementation of insights from analysis

Data Analyst, Hydrogen Ecosystem Solutions

Full-stack Engineer

• Break down high-level requirements into implementable requirements without over-constraining the software design
• Dive deep into technical topics such as Model Predictive Control, estimation, and control theory in order to negotiate the implementation details
• Implement production C++ code
• Test C++ code and controller performance from unit test to integrated simulation and vehicle tests

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