Walmart

Manager, Program Management – Post Purchase Experience

Walmart

full-time

Posted on:

Location Type: Hybrid

Location: Bentonville • Washington • 🇺🇸 United States

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Salary

💰 $70,000 - $156,000 per year

Job Level

JuniorMid-Level

About the role

  • Coordinate with senior executives, product, engineering, and strategy teams.
  • Manage ambiguity by aligning on KPIs and key business outcomes.
  • Lead cross-functional collaboration, issue resolution, and program tracking.
  • Oversee multiple projects simultaneously with discipline and organization.
  • Drive root-cause analysis, milestone monitoring, and weekly performance reporting to leadership.
  • Measure program success through KPIs, ROI analysis, customer feedback, and cross-functional reviews.
  • Identify gaps, propose solutions, and recommend process improvements.
  • Hire, mentor, and develop associates.
  • Promote continuous learning and development.

Requirements

  • Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.
  • Leading a cross-functional team.
  • Retail Link experience.
  • Working with profit and loss responsibilities.
Benefits
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementKPI alignmentROI analysisroot-cause analysismilestone monitoringperformance reportingprocess improvementscross-functional collaborationissue resolutionprogram tracking
Soft skills
leadershiporganizationcommunicationmentoringproblem-solvingadaptabilitycollaborationcontinuous learningdevelopmentdiscipline
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