Lead the end-to-end collections process for all advertiser and agency accounts, ensuring timely follow-up and resolution of outstanding balances.
Develop and implement differentiated collection strategies for various customer segments (agencies, suppliers, sellers, non-endemic advertisers).
Monitor AR aging reports and coordinate with Sales, Client Services, and Billing teams to address delinquent accounts.
Identify high-risk customers, escalate appropriately, and recommend campaign pause actions when necessary.
Establish and maintain regular cadence reviews with internal partners to drive accountability on open receivables.
Establish and maintain ways of working with the Enterprise AR and Cash team to fully utilize their support.
Partner with the EBS Cash Application team to ensure accurate and timely posting of payments to advertiser accounts.
Oversee reconciliation of customer payments, unapplied cash, and credit memos to maintain clean AR ledgers.
Ensure proper documentation and internal controls around refunds, write-offs, and credit adjustments.
Collaborate with the Invoicing & Dispute Resolution team to resolve payment delays caused by billing discrepancies or credit disputes.
Produce and present collections dashboards, DSO trends, and bad debt analyses for leadership and cross functional partners.

Requirements

Master or Bachelor's degree in business, finance, accounting or data analytics related areas.
8+ years' experience in different aspects of billing functions or accounting, with a minimum of 2 years of experience leading teams.
Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
Strong understanding of audit and control frameworks (SOX, internal control testing, compliance reviews).
Strong ability to execute, measure results, and demonstrate progress in a dynamic environment with competing priorities.
Experience leading changes, process transformation, and scaling operational infrastructure.
Excellent communication and stakeholder management at executive levels.
Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency.
Ability to earn trust across Walmart Enterprise.

Benefits

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U education benefit program for full-time and part-time associates with tuition, books, and fees paid by Walmart.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billing functionsaccountingdata analysissystem automationdata reconciliationvariance analysisaudit frameworksinternal control testingcompliance reviewsprocess transformation

Soft Skills

leadershipcommunicationstakeholder managementcollaborationtrust buildingexecutionmeasuring resultsdynamic environment adaptabilityaccountabilitycross-functional teamwork

Certifications

Master's degreeBachelor's degree