Administrative Support Manager
Walmart
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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Tech Stack
About the role
- Plan, implement, and manage daily employee transportation operations
- Oversee route optimization, fleet utilization, scheduling, and cost efficiency
- Ensure compliance with safety standards, statutory requirements, and corporate policies
- Monitor SLAs and KPIs for transport vendors
- Conduct audits of vehicles, driver credentials, safety measures, and documentation
- Handle escalations related to service disruptions, accidents, or employee safety concerns
- Drive automation and AI-based route planning for improved efficiency and cost savings
- Manage end-to-end domestic and international travel arrangements
- Develop and enforce corporate travel policies and compliance frameworks
- Coordinate bookings (flights, trains, hotels, car rentals), visa processing, travel insurance, and approvals
- Negotiate corporate rates and contracts with airlines, hotels, and travel partners
- Monitor travel spends and ensure policy adherence
- Implement AI-enabled travel management tools for smart booking, dynamic pricing comparison, and predictive cost control
- Coordinate short-term and long-term accommodation for employees, project staff, and business travellers
- Manage vendor contracts for lodging providers and ensure quality standards
- Monitor occupancy, maintenance standards, and cost optimization
- Ensure smooth check-in/check-out processes and employee satisfaction
- Manage domestic and international employee relocation programs
- Coordinate relocation vendors for packing, moving, storage, and settling-in services
- Oversee relocation policy compliance and cost governance
- Support employees with documentation, visa coordination, housing assistance, and onboarding logistics
- Track relocation expenses and ensure timely reimbursements
- Leverage AI and analytics to optimize route planning, vendor allocation, and cost forecasting
- Utilize AI-driven dashboards for real-time monitoring of transportation and travel KPIs
- Implement predictive analytics to anticipate peak demand and mitigate risks
- Drive chatbot/automation solutions for employee queries related to transport, travel, accommodation, and relocation
- Continuously evaluate emerging technologies to improve operational efficiency and employee experience
- Identify, onboard, and manage transportation, travel, accommodation, and relocation vendors
- Negotiate contracts, pricing models, and service-level agreements
- Conduct performance reviews and periodic vendor audits
- Ensure compliance with safety, legal, and corporate governance standards
- Prepare and manage annual budgets across mobility services
- Implement cost-saving initiatives through data analysis and AI insights
- Generate monthly MIS and performance dashboards for leadership
- Ensure adherence to local transport laws, immigration regulations, and corporate travel policies
- Develop contingency and emergency response plans for travel and transportation incidents
- Monitor safety incidents and implement corrective actions
- Partner with HR, Finance, Security, and Business stakeholders
- Address employee concerns and improve service experience
- Provide leadership updates on operational performance and risk management
Requirements
- Bachelor’s degree in business administration, Logistics, Supply Chain, Hospitality, or related field
- 8–12 years of experience in transportation, corporate travel, mobility services, or facility operations
- Experience managing large vendor ecosystems and service contracts
- Strong understanding of relocation processes and accommodation management
- Demonstrated experience in leveraging AI or digital tools for operational efficiency
- Experience in large, multi-location corporate environments
- Certification in Supply Chain, Mobility Management, Travel Management, or Project Management (PMP) if any
Benefits
- incentive awards for your performance
- maternity and parental leave
- PTO
- health benefits
- host of best-in-class benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
route optimizationfleet utilizationschedulingcost efficiencycompliance monitoringvendor managementdata analysispredictive analyticscontract negotiationbudget management
Soft Skills
leadershipproblem-solvingcommunicationnegotiationorganizational skillscustomer servicerisk managementcollaborationadaptabilitystrategic planning
Certifications
Bachelor’s degreeSupply Chain certificationMobility Management certificationTravel Management certificationProject Management Professional (PMP)