
Manager, Technology Operations
Walmart
full-time
Posted on:
Location Type: Hybrid
Location: Bentonville • California • United States
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Salary
💰 $80,000 - $155,000 per year
About the role
- This role will play a primary role in protecting the Walmart bottom line from numerous marketplace risks while enabling seller growth.
- You’ll be an owner of multiple processes, mechanisms and control layers that help protect Walmart.com from bad actors.
- You’ll be quickly iterating and testing ways to improve the customer experience, seller experience and financial bottom line.
- Develop business cases for projects with a projected return on investment or cost savings.
- Participate in creating new processes and ways of working.
- Provide data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs and reporting data-based insights in a uniform manner.
- Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Requirements
- 5+ years of experience in analytical, fraud/risk, or a related role within the e-commerce or technology industry.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.
- Exceptional written and verbal communication skills, with the ability to articulate complex policies and regulations clearly and concisely.
- Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.
- Experience with SQL, Tableau, and/or other data investigation and BI tools.
- Sound business judgement and the ability to influence others.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfraud analysisrisk managementproject managementprogram managementbusiness case developmentdata-driven insightsSQLTableaubusiness intelligence
Soft Skills
written communicationverbal communicationanalytical skillsproblem-solvinginfluencing skillsbusiness judgement