Coach / Operations Manager Trainee
Walmart
Coach / Operations Manager Trainee
Walmart
full-time
Posted on:
Origin: • 🇺🇸 United States • Rhode Island
Visit company websiteSalary
💰 $31 - $38 per hour
Job Level
Entry Level
Tech Stack
Spring
About the role
- Lead and develop teams by teaching, training, and providing feedback; tour stores and provide feedback (Tour-to-Teach).
- Communicate and collaborate with all levels of associates regarding store operations, technology, merchandising, and company direction; introduce and lead company change efforts.
- Model and demonstrate exceptional customer service standards using the One Best Way (OBW) service model; manage and support customer service initiatives and ensure customer issues are resolved.
- Drive financial performance and sales by reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes; develop action plans to mitigate shrink and meet sales/profit goals.
- Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset.
- Coordinate, complete, and oversee job-related activities by maintaining relationships with stakeholders, supporting plans to meet customer and business needs, identifying and communicating goals, building accountability, and measuring progress.
- Ensure compliance with company policies and procedures; implement related action plans and support the Open Door Policy.
Requirements
- 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
- For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)
