Walmart

Operations Manager

Walmart

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $65,000 - $80,000 per year

Job Level

Junior

About the role

  • Initiates, directs and participates in community outreach programs, establishing and maintaining relationships with key individuals or groups in the community, representing the company, and championing company-sponsored programs, events and sustainability efforts.
  • Ensures compliance with company policies and procedures by holding hourly associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives.
  • Provides supervision and development opportunities for hourly associates by hiring, training, mentoring and actively listening to associates, assigning duties, evaluating performance and providing recognition, setting clear expectations, communicating expectations consistently and effectively, promoting a belonging mindset, and providing tour to teach feedback to ensure business goals are achieved.
  • Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership.
  • Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved, reviewing and evaluating PL (Profit & Loss) statements, assisting the management team in controlling expenses, developing and implementing plans to correct any deficiencies in financial performance and participating in analyzing economic trends and community needs for budget forecasting.
  • Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.
  • Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices.
  • Respect the individual: Builds high-performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
  • Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around useg, creating a sense of belonging, eliminating waste, participating in local giving.
  • Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans.
  • Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change.

Requirements

  • 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).