Senior Director, Technology Operations – Emerging Threats
Walmart
full-time
Posted on:
Location Type: Office
Location: Bentonville • California • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $260,000 per year
Job Level
Senior
Tech Stack
Flash
About the role
- Oversee programs that detect and mitigate complex seller risks across onboarding, identity verification, lifecycle performance, and global expansion.
- Lead Walmart Marketplace’s emerging-threat strategy across seller onboarding, ongoing monitoring, and enforcement.
- Identify and assess new fraud vectors, Identity, behavioral heuristics counterfeit risk, prohibited/restricted goods violations, misrepresentation, and coordinated bad-actor networks.
- Develop risk frameworks and early-signal detection strategies across the full seller lifecycle.
- Partner with Data Science and Engineering to build advanced risk models, automation, dashboards, and tooling.
- Establish risk appetite, governance processes, and performance health metrics with Trust & Safety.
- Provide executive-level briefings on threat trends, risk tradeoffs, and recommended interventions.
- Serve as the Marketplace risk representative with external partners, including verification vendors, payment providers, and industry consortiums.
- Lead and develop a global team of threat analysts, investigators, and strategists.
- Drive continuous improvement in detection, prevention, and response capabilities.
Requirements
- 10+ years experience in marketplace risk, fraud, underwriting, trust & safety, or financial crimes.
- 5+ years managing high-performing teams of 10+ people.
- Deep expertise in analytics, specifically related to seller fraud, identity risk, counterfeit detection, and prohibited/restricted goods risks.
- Strong analytical and strategic problem-solving skills and prior experience in payments and marketplace risk management.
- Proven ability to influence senior leaders in fast-paced environments.
- Excellent written and verbal communication skills.
- Experience partnering with engineering and data science teams to translate policy into defining model cutoffs and flash fraud risk management.
- Ability to navigate evolving global regulatory and compliance requirements.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsrisk frameworksrisk modelsautomationdashboardsfraud detectionidentity verificationcounterfeit detectionrisk managementperformance health metrics
Soft skills
analytical skillsstrategic problem-solvinginfluencecommunication skillsteam leadershipcontinuous improvementexecutive-level briefingspartnershipadaptabilitycollaboration