Lead the end-to-end delivery of operations analytics programs including requirements gathering, metric and KPI definition, and dashboard development.
Manage stakeholder communication and expectations across Operations and Client Services and cross-functional (XFN) partner teams ensuring clarity around program objectives, priorities, progress, and outcomes.
Identify process inefficiencies and data gaps across operational workflows, and recommend solutions to enhance data accuracy, consistency, and availability.
Define and manage project roadmaps, timelines, and deliverables while adapting to evolving business strategies.
Provide actionable, data-driven insights through effective storytelling to highlight tradeoffs and trends, and deliver reports that inform senior leadership.
Collaborate with cross-functional (XFN) insights teams to align reporting structures and contribute to Weekly Business Reviews.
Manage program timelines and priorities independently, delivering results under tight deadlines in a fast-paced, ambiguous environment.
Requirements
A bachelor’s degree in Business Analytics, Statistics, Computer Science, or a related field; an MBA or Master’s degree is a plus.
More than 5 years of experience in Business Intelligence or a closely related field.
At least 2 years of hands-on experience in the online advertising industry, with a strong grasp of advertising operations and key performance indicators.
Expertise in working with large datasets to uncover actionable insights that drive business value.
A proven track record of independently managing complex technical programs and consistently delivering results in fast-paced and ambiguous environments.
Proficiency with business intelligence tools and dashboard platforms, including PowerBI and Tableau.
Benefits
Health benefits including medical, vision and dental coverage.
401(k).
Stock purchase and company-paid life insurance.
PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program for associates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analyticsstatisticsdata analysisKPI definitiondashboard developmentproject managementdata-driven insightslarge datasetsadvertising operationsbusiness intelligence
Soft skills
stakeholder communicationcross-functional collaborationproblem-solvingtime managementadaptabilitystorytellingindependent managementresults-orientedclarity in objectivesworking under tight deadlines