Support loan quality review activities under the direction of Loan Quality leadership, including end-to-end file testing and thematic reviews against internal standards and applicable guides.
Document work performed, evidence reviewed, exceptions identified, and conclusions reached in a clear, reproducible manner.
Maintain organized workpapers and an evidence library to support internal reviews, audits, and examinations.
Support assigned KYC/AML testing activities and escalate exceptions in accordance with established protocols.
Maintain control inventory records for Underwriting and Closing, including control objectives, owners, frequency, and evidence location.
Support testing of control design and operating effectiveness through assigned evaluation steps and complete documentation.
Ensure control evidence is current, complete, and stored in accordance with team standards.
Maintain trackers for management action plans, including status updates, due dates, closure evidence, and escalation of overdue items, as well as create reporting/data visualization for management reporting.
Coordinate audit and examination request lists by tracking deliverables, gathering supporting materials, and confirming submissions are complete and consistent.
Build and maintain recurring reports and dashboards to support Loan Quality leadership and business stakeholders.
Perform ad hoc analyses to identify trends, exceptions, risks, and process improvement opportunities.
Document validation rules, thresholds, and recurring issues, and partner with business and Technology teams to support root-cause remediation.
Maintain procedures, work instructions, field definitions, and reference materials related to Loan Quality activities.

Requirements

Bachelors degree required.
Experience with Power BI, Power Query, SQL, or similar reporting and analytics tools.
Proficiency in Excel, including formulas, filtering, lookups, and pivot tables.
Familiarity with commercial real estate or multifamily lending concepts preferred.
Familiarity with agency programs such as Fannie Mae DUS and Freddie Mac Optigo preferred.
Experience supporting control testing, audit requests, remediation tracking, or user acceptance testing preferred.
Exposure to KYC/AML review support or control-related documentation preferred.

Benefits

Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLPower BIPower QueryExcelcontrol testingaudit requestsremediation trackinguser acceptance testingdata visualizationad hoc analysis

Soft Skills

organizational skillscommunication skillsattention to detailanalytical skillsproblem-solving skills