Business Intelligence Analyst

• Analyze complex business data and develop meaningful insights to support operational and strategic decisions.
• Create, maintain, and enhance databases, reporting systems, and automated reporting solutions.
• Develop and manage recurring reports, dashboards, and data queries to meet business needs.
• Ensure data accuracy and integrity through ongoing quality reviews and validation processes.
• Partner with business leaders to gather reporting requirements and deliver effective data solutions.
• Identify opportunities to streamline reporting processes and improve operational efficiency.
• Provide analytical support for workforce management, scheduling, forecasting, and financial reporting activities.
• Serve as a subject matter expert and resource for reporting tools, systems access, and data-related inquiries.

Senior Data & Reporting Analyst

• collaborate with internal clients and business units to identify and analyze business needs, requirements, and opportunities for process improvements
• design and document business process flows, including diagrams, flowcharts, functional specifications, use cases, and user stories
• evaluate the feasibility of proposed solutions, conduct design due diligence, and assess business value and risks
• lead end-to-end business process testing, validation, and sign-off for complex implementations
• provide technical advice on industry standards, design principles, user interface specifications, and configuration parameters
• partner with subject matter experts, vendors, and partner organizations to deliver project milestones such as requirements gathering, process mapping, testing, documentation, and training
• monitor adoption and manage business process change, ensuring alignment with business goals through reporting, analysis, and analytics dashboards
• establish key performance indicators to assess progress and performance in alignment with business plans
• support training initiatives and ensure smooth delivery of new or updated processes to stakeholders

Business Analyst

• Develop and maintain client-facing reporting packages that provide visibility into corporate travel program performance.
• Analyze travel spend across air, hotel, rail, and ground transportation categories.
• Create reports highlighting booking trends, traveler behavior, supplier utilization, and program compliance.
• Support quarterly business reviews (QBRs) and executive client meetings with data-driven insights.
• Identify opportunities to improve travel policy compliance, adoption, savings, and traveler experience.
• Translate travel data into recommendations that help clients optimize their programs.
• Analyze booking data from Online Booking Tools (OBTs), Global Distribution Systems (GDS), expense platforms, and internal reporting systems.
• Monitor key travel metrics including: Total travel spend, Booking volume, Advance purchase behavior, Online booking adoption, Policy compliance, Airline and hotel utilization, Savings opportunities, Unused ticket activity, Traveler engagement, Agent-assisted versus self-service bookings.
• Identify trends, anomalies, and opportunities through data analysis.
• Provide actionable recommendations to internal teams and clients.
• Develop reporting to measure TMC operational performance and service delivery.
• Track key operational metrics including: Service Level Agreement (SLA) performance, Agent response times, Call/email/chat volumes, Ticketing activity, Queue performance, Customer satisfaction trends, After-hours support activity, Escalation trends.
• Partner with Operations leadership to identify process improvements and efficiency opportunities.
• Create dashboards that provide real-time visibility into operational health.
• Analyze airline, hotel, and rental car performance to support supplier strategy.
• Monitor negotiated contract performance and utilization.
• Support supplier reviews with data-backed insights.
• Build and maintain dashboards using tools such as Power BI, Tableau, or similar business intelligence platforms.
• Create automated reporting solutions to improve efficiency and reduce manual processes.
• Validate data accuracy across multiple travel technology platforms.

Reporting Analyst

• Design future Circana Brainwaves
• Translate unstructured complex business problems into well-defined processes
• Leverage Circana's data assets and solutions
• Deep data analysis and interpretation
• Development of AI prompts
• Stakeholder interaction

Business Intelligence Manager, CPG/FMCG

• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations.
• Collaborate Cross-Functionally: Partner with internal teams to deliver integrated solutions and ensure client success.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms to support client engagements and solution delivery.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Advanced Analytic Skills: Demonstrated ability to deliver fact-based analyses, providing clients with clear, actionable data observations.
• Maintain Industry Expertise: Stay current on retail trends to position Circana as a trusted advisor.
• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s solutions with their strategic goals.

Business Insights Analyst

• Serve as a member of the Compliance/Legal National Team and help ensure adherence to all state and authorizer regulatory reporting requirements.
• Identify potential high-risk areas, determine appropriate corrective actions, and support effective implementation.

Compliance Data Reporting Analyst

• Preparing and/or reviewing Form N-CSR, N-PORT Part F, and other certain SEC filings of ETFs.
• Assisting Fund Administration management, including the Financial Reporting Manager, in continuing to build the Financial Reporting function.
• Producing and performing detailed reviews of GAAP financial statements.
• Assisting Trust Administration teams in coordinating ETF audits with independent auditors and external ETF service providers and clients.
• Liaising with senior Fund Administration team members to ensure exceptional client and partner service levels.
• Contribute to process improvements and technology enhancements for fund administration – financial reporting related workflows.

Financial Reporting Analyst

• Be hands-on with the work. You won't just delegate. You'll write SQL, build dashboards, run analytical deep-dives, and produce models that generate real product and business insights. You're still a craftsperson.
• Drive self-service analytics across the org. A big part of this role is making data accessible to people who aren't analysts. You'll train and enable business partners to navigate Delphina (our BI platform), set the governance standards that keep data trustworthy, and build the infrastructure so teams can answer their own questions -without creating chaos.
• Translate complexity into clarity. You'll partner with operational and functional stakeholders to monitor business health, surface trends, and bring structure to ambiguous problems. The best outcome isn't a beautiful chart - it's a decision that wouldn't have been possible without you.
• Build for scale, not just today. You'll contribute to a BI roadmap that balances short-term execution with long-term architecture - including alerting, anomaly detection, and applying AI/ML techniques to accelerate insight generation where it creates real leverage.
• Work directly with leadership. Reporting into the VP of Financial Operations means high visibility and real exposure. Your work will directly inform how Medely's leadership team thinks about growth, operations, and strategy.

Manager, Business Intelligence

• Design and develop multi-functional dashboards across Sales, Retail Stores, Marketplaces (Amazon, Flipkart), Customer Service, Logistics & Delivery, Finance, and Marketing using Looker Studio and Power BI to provide real-time visibility into company-wide performance.
• Transform raw, complex datasets into actionable business insights by identifying trends, anomalies, and emerging opportunities that directly inform strategic and operational decision-making across departments.
• Build and maintain automated reporting pipelines using Google Sheets, SQL, Python, and BI tools to significantly reduce manual reporting efforts and improve data delivery speed and accuracy.
• Integrate and consolidate data from multiple business platforms — including Shopify, Amazon, Flipkart, EasyEcom, ClickPost, customer service platforms, and finance systems — into unified, reliable data flows.
• Conduct structured business analytics to answer critical performance questions such as drivers of sales growth or decline, identification of underperforming stores, high-return-rate products, root causes of customer complaints, and profitability of marketing channels.
• Establish and maintain a Single Source of Truth (SSOT) by defining and standardizing key KPIs across functions, ensuring leadership and stakeholders have consistent, accurate, and accessible views of business performance.
• Collaborate cross-functionally with stakeholders across Sales, Marketing, Finance, Operations, and Customer Service teams to gather reporting requirements, align on metrics, and communicate data findings in a clear and concise manner.
• Apply structured thinking to prioritize analytical tasks and projects based on business impact — connecting disparate data points, organizing large volumes of complex data, and translating findings into coherent narratives for both technical and non-technical audiences.
• Continuously monitor and improve data infrastructure and reporting systems by identifying gaps in existing pipelines, proposing enhancements to data collection and visualization processes, and ensuring scalability as business data volume grows.

Business Intelligence Intern

• Help support Contact Center Operations through data-driven performance management, KPI tracking, reporting, and operational analytics
• Maintain performance visibility across the organization by managing scorecards, leaderboards, dashboards, incentive calculations, and performance reporting
• Track, monitor, and analyze individual and team performance across key operational KPIs
• Maintain performance scorecards, leaderboards, and productivity tracking systems
• Identify trends, risks, and opportunities for performance improvement
• Provide actionable insights and recommendations to Operations and Leadership teams
• Develop, maintain, and improve operational reports and dashboards
• Generate daily, weekly, monthly, and ad hoc reports
• Ensure accuracy, consistency, and integrity of performance data
• Support automation and streamlining of reporting processes
• Maintain and validate incentive calculations based on predefined business rules
• Ensure performance data accurately supports incentive payouts and recognition programs
• Investigate and resolve discrepancies related to performance reporting and incentive calculations
• Analyze operational data from contact center platforms and workforce management systems
• Monitor KPI performance and provide visibility into operational results
• Collaborate with Workforce Management and Operations teams on performance-related initiatives
• Identify opportunities to improve reporting efficiency and performance tracking
• Recommend enhancements to dashboards, scorecards, and reporting methodologies
• Support continuous improvement initiatives through data analysis and operational insights

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