GSE Operations Analyst
Walker & Dunlop
full-time
Posted on:
Location Type: Hybrid
Location: Needham • California • Maryland • United States
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Salary
💰 $65,000 - $75,000 per year
About the role
- Calibrate and collaborate with GSE Operations Leadership to plan, prioritize, and execute departmental initiatives and projects
- Coordinate with GSE Operations Leadership to review, update, and streamline processes and procedures
- Work closely with GSE Operations Leadership to ensure all forms and documents are updated, organized, maintained, and easily accessible
- Assist with developing training materials and resources
- Ensure documents and resources in WDConnect are accurate and up to date
- Support the maintenance and version control of the Sizer, templates, and other operational tools
- Assist the Compliance team during internal and external audits, QC responses, and provide support for WD Compliance Committee tracking (Asana).
- Assist the GSE Operations team in promoting the adoption and efficient use of technology platforms across Underwriting and Closing teams; identify opportunities to improve utilization and workflows
- Assist in driving process consistency by monitoring adherence to P&Ps and by evaluating technology and tool usage; provide actionable feedback and recommendations
- Assist in developing and implementing creative department personnel and data management processes, including sourcing technology options, and driving creative workflow solutions
- Foster a culture of consistency, collaboration, continuous improvement, and operational discipline
- Perform other duties as assigned
Requirements
- Bachelor’s degree in business, real estate, finance, accounting, or equivalent experience
- 1-2+ years of experience in GSE Underwriting or Closing is preferred
- Experience in commercial real estate finance or related experience
- Familiarity with compliance/audit processes and operational risk management
- Must understand and objectively review Fannie Mae and Freddie Mac Guide changes
- Ability to accurately and productively handle multiple tasks during time-sensitive situations
- Thorough knowledge of Excel
- Proficiency in MS Outlook, PowerPoint, Adobe Acrobat and Word, and ability to learn Salesforce and other company software as needed
- Excellent written and oral communication skills with team members, consultants, lenders, investors, and developers
- Strong analytical and problem-solving skills with attention to detail; ability to identify and resolve issues
- Maintain the strictest confidence when handling confidential and non-routine information and matters
- Conform with and abide by all regulations, policies, work procedures, and instructions
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Motivated to take on challenges in a changing environment
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
Benefits
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
- Career development opportunities
- Empowerment and encouragement to give back – volunteer hours and donation matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GSE UnderwritingGSE Closingcommercial real estate financecompliance processesaudit processesoperational risk managementExcelSalesforceAdobe AcrobatMicrosoft Office
Soft Skills
communication skillsanalytical skillsproblem-solving skillsattention to detailownershippatiencemotivationcollaborationcontinuous improvementconfidentiality