Responsible for developing business and application architecture strategy based on a deep understanding of the customer’s organization, processes, and business needs as well as the applications
Provide project oversight including providing technical and/or specialized work in the areas of design, development, enhancements, maintenance, troubleshooting, monitoring, reporting, and support of business applications and systems
Serve as strategic systems advisor leveraging business and systems acumen to deliver on long-term, sustainable solutions
Collaborate with Data, Product, Systems, and other technical teams to architect integration processes between systems
Responsible for architectural and technical documentation for supported technologies
Lead architectural review sessions to provide feedback on proposed solutions and provide oversight of go/no-go architectural decisions
Lead requirement gathering and refinement for large and highly complex software implementations
Drive strategy and solution development from a system architecture, process, and team management perspective
Provide vendor management and oversight
Provide direction and feedback/coaching to team members to further their growth and development; will assist with reviews
Analyze, diagnose, and draw conclusions on complex technical problems for large projects and initiatives
Serve as product owner in the design, development, enhancement, and implementation of integrated system solutions and reporting
Provide guidance to team with hands-on support to troubleshoot, diagnose, and resolve business impacting issues in conjunction with business partner, IT, and vendor
Propose changes to address system issues/problems/improved functionality and capability from a system/application support perspective
Perform continuous in-depth analysis on results and provide strategic solutions to improve performance
Provide oversight in the development of on-line knowledge management tools for system procedures through effective interaction with business partners
Coordinate system changes to ensure data integrity
Create new and/or revised technical procedures and processes and/or follow established procedures, service, and support standards
Requirements
Bachelor’s Degree in Business Administration or related field or equivalent experience
6+ years business or systems analyst experience
Experience managing vendors to a contractual agreement with defined service levels
Experience managing stakeholder relationships
Experience planning, implementing and managing process change in an organization
Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to audience
Advanced knowledge of Microsoft Excel, Cognos, and/or SQL
Ability to work with and analyze large sets of data
Strong analytical and organizational skills
Demonstrated ability to problem solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions
Ability to provide 24x7 global on-call production support as needed
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Preferred Skills: Professional experience in cash order processes, including roles in Accounts Payable, Treasury, and/or Procurement
Preferred Certifications: Certified Public Accountant (CPA); Certified Management Accountant (CMA); Certified Internal Auditor (CIA); Certified Information System Auditor (CISA); Certified Public Bookkeeper (CPB and CB); Certified Financial Analyst (CFA)
Benefits
As a part of the compensation package, this role may include eligible bonuses and commissions.
For more information regarding VSP Vision benefits, please click here.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business architectureapplication architecturesystem integrationtechnical documentationrequirement gatheringvendor managementdata analysisMicrosoft ExcelCognosSQL
Soft skills
communication skillsanalytical skillsorganizational skillsproblem solvingteam managementcoachingstakeholder managementdiscretionindependent judgmentcollaboration
Certifications
Certified Public Accountant (CPA)Certified Management Accountant (CMA)Certified Internal Auditor (CIA)Certified Information System Auditor (CISA)Certified Public Bookkeeper (CPB)Certified Financial Analyst (CFA)