Voxel51

Machine Learning, Customer Success Engineer

Voxel51

full-time

Posted on:

Location Type: Remote

Location: CaliforniaUnited States

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Salary

💰 $190,000 - $225,000 per year

About the role

  • Work with users to identify best practices to implement their ML workflows
  • Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
  • Generate training material and onboarding sessions and deliver them to users
  • Work with our product team to influence the roadmap and be the voice of the user within the organization
  • Contribute ML-specific features to our product, FiftyOne

Requirements

  • Professional Computer Vision Machine Learning engineering experience (4 year+)
  • Some customer-facing experience (3 year+)
  • BS or MS in computer science or a related field
  • Proficiency with Python
  • Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
  • Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch) is a plus
  • Experience maintaining or contributing to open source projects
  • Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)
Benefits
  • equity in the form of options
  • a variety of benefits
  • opportunity to grow in an exciting and collaborative environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Machine LearningComputer VisionPythonTensorFlowPyTorchNumPyNoSQL databasesMongoDBDocumentDBElasticsearch
Soft Skills
customer-facing experiencerelationship managementcommunicationcollaborationtrainingonboardinginfluencingproblem-solvingtriagingremote work
Certifications
BS in Computer ScienceMS in Computer Science