
Machine Learning, Customer Success Engineer
Voxel51
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $190,000 - $225,000 per year
About the role
- Work with users to identify best practices to implement their ML workflows
- Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
- Generate training material and onboarding sessions and deliver them to users
- Work with our product team to influence the roadmap and be the voice of the user within the organization
- Contribute ML-specific features to our product, FiftyOne
Requirements
- Professional Computer Vision Machine Learning engineering experience (4 year+)
- Some customer-facing experience (3 year+)
- BS or MS in computer science or a related field
- Proficiency with Python
- Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
- Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch) is a plus
- Experience maintaining or contributing to open source projects
- Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)
Benefits
- equity in the form of options
- a variety of benefits
- opportunity to grow in an exciting and collaborative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Machine LearningComputer VisionPythonTensorFlowPyTorchNumPyNoSQL databasesMongoDBDocumentDBElasticsearch
Soft Skills
customer-facing experiencerelationship managementcommunicationcollaborationtrainingonboardinginfluencingproblem-solvingtriagingremote work
Certifications
BS in Computer ScienceMS in Computer Science