Voxel51

Technical Customer Success

• Work with users to identify best practices to implement their ML workflows
• Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
• Generate training material and onboarding sessions and deliver them to users
• Work with our product team to influence the roadmap and be the voice of the user within the organization
• Contribute ML-specific features to our product, FiftyOne

Machine Learning, Customer Success Engineer

Full-stack Engineer

• Collaborate with a team that delivers features to support dataset curation, model analysis, and integrations that span the entire machine learning lifecycle.
• Build clean, scalable APIs and solve unique challenges that arise when working with unstructured data (images and video).
• Contribute to a thriving open source community while also emphasizing enterprise-grade engineering for our commercial products.
• Develop our open source SDK, as well as our enterprise APIs, UIs, and backend systems.
• Help us scale our enterprise solution to support the largest vision AI datasets in existence, supporting individual researchers to Fortune 500 companies; processing petabytes of data.
• Write production code that is maintainable, flexible, performant, and well tested.
• Contribute to the department through tooling, automation, and best practices.

Senior Software Engineer

Developer Relations

• Author original documentation, tutorials, guides, technical articles, and blogs
• Code up integrations that combine FiftyOne with complementary ML technologies, models, and datasets
• Self-produce short videos to supplement the written content
• Provide technical answers to open source users on Discord, Stackoverflow, and Reddit
• Create and deliver original courses, both online and in-person

Machine Learning, Customer Success Engineer

Senior Software Engineer

Machine Learning DevRel Engineer