Volunteers of America Northern California and Northern Nevada

Veteran Services – Case Manager

Volunteers of America Northern California and Northern Nevada

full-time

Posted on:

Location Type: Hybrid

Location: Mather • California • United States

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Salary

💰 $30 per hour

About the role

  • Responsible for the development of a case management plan to assist SSVF participants in developing the skills necessary to stabilize in permanent housing.
  • Provide records and services in compliance with SSVF policies, regulatory, and funding source requirements.
  • Maintain positive relationships with program clients, Volunteers of America staff, the Veterans Administration, and all community service agencies.
  • Create and maintain case management files on each participant, including personal information, educational and job skills, short and long-term plans to become self-sufficient, outcomes of all referrals to outside agencies, and documentation of the participant’s progress and assistance in removing obstacles to set goals.
  • Complete a needs assessment with each applicant to assess housing barriers and means to mitigate the obstacles.
  • Provide crisis management as needed and mediate conflicts with landlords.
  • Complete all discharge paperwork in a timely fashion.
  • Develop Housing Stabilization Plan that meets the client’s goals and assists in fulfilling the plan.
  • Participate in Volunteers of America and outside training sessions.
  • Maintain daily, clear, and thorough communication with the Case Manager Supervisor on all areas of responsibility listed in this job description.

Requirements

  • A Bachelor’s Degree in Social Work or a related field is preferred.
  • Three years of experience working with the homeless population or experience working in alcohol/drug recovery programs is highly preferred.
  • Active or previous military service is highly preferred.
  • This position requires demonstrated ability in record-keeping.
  • Good written and verbal communication skills.
  • Knowledge of problems unique to women, minorities, persons with disabilities, substance abusers, low income, and the general homeless population.
  • This position requires CPR and First Aid training within ninety (90) days of employment date and recertification as necessary.
  • T.B. testing annually.
  • A valid California driver’s license and the ability to meet the organization’s insurance carrier guidelines are required.
  • Must be able to travel to all counties within our service area and must be willing to drive a personal vehicle with mileage reimbursement.
Benefits
  • paid holidays
  • vacation
  • sick pay
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • short-term disability insurance coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementneeds assessmentrecord-keepingcrisis managementhousing stabilization planning
Soft Skills
communicationrelationship buildingconflict mediationproblem-solving
Certifications
CPR trainingFirst Aid trainingT.B. testing