Volton Ελληνική Ενεργειακή

Sales Operations Officer

Volton Ελληνική Ενεργειακή

full-time

Posted on:

Location Type: Hybrid

Location: Athens • Greece

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About the role

  • - Operational support of the retail store network (company-owned & franchise)
  • - Ensure proper implementation of commercial policies, offers, and campaigns across stores
  • - Monitor sales performance, KPIs, and productivity per store
  • - Create reports and dashboards for Management and Retail Management
  • - Support CRM and sales tools (flows, leads, data quality)
  • - Manage daily operational issues (process issues, escalations)
  • - Collaborate with other departments to ensure smooth channel operation
  • - Conduct sales quality control and ensuring compliance with the regulatory framework

Requirements

  • - Bachelor’s degree in Business Administration, Economics, or a related field
  • - 2-4 years of experience in Sales Operations, Retail Operations, or Commercial Support roles
  • - Experience with physical retail store networks (ideally in energy, telecom, or retail sectors)
  • - Very good knowledge of Excel and experience with CRM systems
  • - Experience with franchise networks
  • - Good knowledge in process automation
  • **Personal Skills**
  • - Strong analytical skills and ability to process sales data
  • - Ability to coordinate multiple stakeholders
  • - Strong organizational skills, attention to detail, and a hands-on approach
Benefits
  • - A competitive fixed salary package aligned with your experience and expectations
  • - Hybrid working model
  • - Private insurance, corporate benefits and perks
  • - Continuous training and professional development
  • - Excellent professional environment
  • - Modern and productive working facilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales operationsretail operationscommercial supportdata analysisprocess automationKPI monitoringreport creationdashboard creationCRM systemsExcel
Soft Skills
analytical skillsstakeholder coordinationorganizational skillsattention to detailhands-on approach
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Economics