Volton Ελληνική Ενεργειακή

Manager

• Lead and grow the company’s proprietary trading activities in energy markets with primary focus on Power, EU Allowances (EUAs), Natural Gas (TTF), Guarantees of Origin (GOs)
• Develop and mentor a team of traders, fostering a high-performance culture
• Oversee the daily trading operations and maintain high data integrity for auditability
• Contribute to the development of trading strategies
• Monitor energy markets and describe market dynamics
• Develop new analytic and forecasting tools
• Trade energy across European markets
• Communicate with brokers, counterparties, exchanges, auction offices, and other stakeholders
• Prepare and deliver periodic and ad-hoc reports
• Oversee budget calculations and cash flow monitoring
• Handle financial reconciliation
• Prepare and deliver PnL and KPI reports
• Monitor updates in energy market regulations (Greek and EU)
• Collaborate with other departments to ensure compliance with the Company’s framework and external regulatory requirements

Trading & Markets Analysis Manager

Operations

• - Operational support of the retail store network (company-owned & franchise)
• - Ensure proper implementation of commercial policies, offers, and campaigns across stores
• - Monitor sales performance, KPIs, and productivity per store
• - Create reports and dashboards for Management and Retail Management
• - Support CRM and sales tools (flows, leads, data quality)
• - Manage daily operational issues (process issues, escalations)
• - Collaborate with other departments to ensure smooth channel operation
• - Conduct sales quality control and ensuring compliance with the regulatory framework

Sales Operations Officer

Billing Specialist

• Execute and monitor billing processes including rating, invoicing, and service modifications
• Collaborate with project managers, IT, finance, vendors and customer experience teams to align billing processes
• Analyze, test, and validate new products
• Identify and troubleshoot billing discrepancies, escalating and resolving issues
• Generate reports and provide insights related to expected billing performance, revenue forecasting, and customer usage patterns
• Contribute to system integration testing (SIT), user acceptance testing (UAT), and configuration of billing modules
• Identify areas for improvement and drive continuous operational success

Telco Billing Analyst

Product Manager

• Act as Product Owner for Orizon digital mobile and web applications
• Own end-to-end UI/UX across all Orizon digital assets
• Champion customer experience across all digital channels
• Define and optimize digital customer journeys
• Design specifications for digital product functionalities and features
• Lead project management and service delivery of the Digital Roadmap
• Collaborate closely with Commercial and IT teams to define, develop, and execute the digital strategy
• Define, monitor, and optimize performance management metrics and KPIs across digital channels and applications
• Plan, monitor, and control digital project spend, including P&L and budget management
• Monitor customer needs, market trends, competitor activity, and regulatory developments to ensure digital products remain category-leading

Trading & Markets Analysis Manager

Sales Operations Officer

Telco Billing Analyst

Digital Product Manager, myON App