Vodafone

ServiceNow Developer

Vodafone

full-time

Posted on:

Location Type: Office

Location: India

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Tech Stack

ServiceNow

About the role

  • Develop, configure and customise ServiceNow applications in line with business requirements.
  • Deliver and optimise complex ServiceNow integrations using industry‑standard methods.
  • Build and maintain Service Portal components, widgets and user interfaces.
  • Apply advanced knowledge of the software development lifecycle to ensure robust and scalable outcomes.
  • Utilise understanding of various SCDL methodologies to support structured delivery.
  • Troubleshoot issues, analyse root causes and implement sustainable solutions.
  • Collaborate effectively with stakeholders and cross‑functional teams.
  • Provide guidance and leadership to team members where required.
  • Manage priorities and timelines to meet project objectives.

Requirements

  • Minimum 3 years’ experience as a ServiceNow Developer or Administrator.
  • Strong expertise in ServiceNow integrations and Service Portal development.
  • Advanced understanding of the software development lifecycle.
  • Good awareness of SCDL methodologies.
  • Demonstrates critical thinking and structured problem‑solving abilities.
  • Experienced in team collaboration and capable of supporting or guiding colleagues.
  • Strong organisational and time‑management skills.
  • Effective communication and interpersonal abilities.
  • Preferred qualifications: ServiceNow CSA certification and Service Portal micro‑certification.
Benefits
  • Opportunity to deepen technical expertise in ServiceNow development and integrations.
  • Exposure to a wide range of enterprise-level digital transformation initiatives.
  • Collaborative work environment with supportive colleagues and leaders.
  • Opportunities to lead initiatives and contribute to process improvements.
  • Experience in a global, fast‑evolving organisation committed to continuous innovation.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow developmentServiceNow administrationServiceNow integrationsService Portal developmentsoftware development lifecycleSCDL methodologiestroubleshootingroot cause analysisproblem-solving
Soft Skills
critical thinkingteam collaborationguidanceleadershiporganisational skillstime managementeffective communicationinterpersonal abilities
Certifications
ServiceNow CSA certificationService Portal micro-certification