Vodafone

Manager – ServiceNow Developer

Vodafone

full-time

Posted on:

Location Type: Office

Location: India

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Job Level

SeniorLead

Tech Stack

JavaScriptServiceNow

About the role

  • Lead end‑to‑end development of ServiceNow applications and modules.
  • Design and customise ServiceNow Service Portals with comprehensive utilisation of platform features.
  • Implement and manage complex third‑party integrations using web services and plugins.
  • Maintain and optimise CMDB and Asset Management processes.
  • Facilitate agile ceremonies and ensure strong alignment between business logic and developed solutions.
  • Ensure quality assurance through adherence to best practices, standards, and security protocols.
  • Create and maintain documentation for development, governance, and compliance purposes.
  • Deliver training and share knowledge on ATF scripting and testing methodologies.
  • Stay informed of latest ServiceNow enhancements and propose continuous improvements.

Requirements

  • A ServiceNow Developer/Administrator with a minimum of 7 years’ experience.
  • Skilled in advanced ServiceNow integrations and Service Portal development.
  • Proficient in both client‑side and server‑side scripting, including JavaScript.
  • Experienced with SCDL workflows.
  • Adept in software development lifecycle and agile methodologies.
  • A clear communicator with excellent time management capabilities.
  • Experienced in guiding or leading teams.
  • Preferred: ServiceNow CSA certification and Micro Certification in Service Portal.
Benefits
  • Opportunities to lead development initiatives and influence platform strategy.
  • Exposure to advanced ServiceNow technologies and complex integrations.
  • A collaborative environment that encourages learning and continuous improvement.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow developmentServiceNow administrationJavaScriptclient-side scriptingserver-side scriptingadvanced ServiceNow integrationsService Portal developmentSCDL workflowsagile methodologiessoftware development lifecycle
Soft Skills
clear communicatortime managementteam leadership
Certifications
ServiceNow CSA certificationMicro Certification in Service Portal