Voda Cleaning & Restoration

Manager

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with OSHA safety standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information.

Cleaning and Restoration Operational Manager

Account Executive

• Initiate communication with individuals and organizations to arrange planned meetings and cultivate relationships with key decision-makers.
• Identify potential new customers and referral sources.
• Create and maintain sales route records.
• Perform sales calls resulting in scheduled meetings with target referral prospects.
• Gain commitment from customers leading to referrals of those in need of restoration services.
• Complete weekly and monthly sales reports in a timely manner.
• Attend weekly sales meetings.
• Maintain phone and in-person contact with existing customers.
• Maintain customer contact database.
• Make group presentations to prospective organizations.
• Consistent, effective involvement in trade, community, and networking organizations, and participation in networking activities and events.

Cleaning and Restoration Sales Representative

• Identify potential new customers and referral sources
• Perform sales calls resulting in scheduled meetings with target referral prospects
• Gain commitment from customers leading to referrals of those in need of restoration services
• Maintain phone and in-person contact with existing customers
• Make group presentations to prospective organizations
• Consistent, effective involvement in trade, community, and networking organizations, and participation in networking activities and events