Vivo Gaming

Business Intelligence Developer

• Own the BI lifecycle from analysis to visualization.
• Build, maintain, and evolve dashboards across departments, including operations, risk, sales, and account management.
• Partner with managers to understand objectives, define analytical requirements, and translate business questions into clear data models and reporting needs.
• Translate and interpret data into insights that help managers understand performance and make informed operational and commercial decisions.
• Create real-time notification systems using Power BI and Jira to alert department heads about urgent anomalies or risks.
• Act as an embedded partner for various stakeholders, proactively identifying opportunities for data-driven improvements.

BI Analyst

IT Support

• Manage the end-to-end process of setting up new equipment and systems for global employees to ensure they are ready by their start date.
• Provide level 1 support for software and hardware issues, focusing on investigating and resolving end-user problems.
• Configure and manage users within Azure/Entra ID and Office 365 .
• Oversee the Jira Service Management platform to track and resolve internal requests.
• Troubleshoot, fix, and manage inventory for both Windows and Mac OS devices.
• Create and update technical protocols and reports to ensure IT processes are clear and repeatable.
• Assist with researching IT suppliers and requesting quotations for new equipment.

IT Administrator

Bookkeeper

• Accounting and Transactional Records: - Invoicing: Accurately record and process purchase invoices in the finance systems. - Bank Records : Enter and verify all bank transactions, including deposits, transfers, and payments. - Journal Entries : Prepare and post journal entries to document financial transactions such as accruals, depreciations, and corrections.
• AP Assistance: - Compliance & Internal Control : Ensure invoice processing and payments comply with internal policies, audit controls, and tax regulations. - Master Data Management : Maintain the vendor master database to prevent payment errors, duplications, or fraud risks. Accounts Payable: Support the full cycle of accounts payable, from invoice receipt to payment. AP Aging: Manage the accounts payable aging report, prioritizing payments based on service criticality to ensure operational continuity
• Reconciliations: Financial account reconciliations: Perform monthly bank reconciliations to ensure internal records match Cards, bank, and wallet statements. GL Balance Reconciliation : Perform GL balance reconciliation for provision and transitory accounts, ensuring all open items are substantiated, cleared, and accurately reflected in the financial statements. Accounts Payable: Perform periodic reconciliations with strategic vendors to resolve discrepancies and ensure the accuracy of financial statements.
• Other Duties - Support month-end and year-end closing processes. - Perform other related duties as required.

Mid Level Accounting Assistant

Account Manager

• Be the main point of contact between clients and the business
• Responsible for driving and maximizing revenues on assigned clients
• Build and strengthen relationships with clients
• Identify new revenue opportunities with clients
• Track and analyze key performance indicators
• Providing operational support for integration
• Offer consultancy such as technical advice and guidance
• Manage escalations and report on client status

BI Analyst

IT Administrator

Mid Level Accounting Assistant

Account Manager, Asia