Vital Records Control (VRC)

General

• Efficiently handle incoming medical record requests, ensuring timely and accurate processing through VRC software applications.
• Support the resolution of HIPAA-related release issues, ensuring that all processes meet regulatory requirements related to Protected Health Information (PHI).
• Organize, review, and interpret medical records, forms, and authorizations, maintaining accuracy and attention to detail throughout the release process.
• Provide exemplary customer service through professional and courteous communication.
• Work professionally and cooperatively with customers and co-workers.

Audit Processing Specialist

Bilingual

• Responsible for processing assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients.
• Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information.
• Process primarily Continuing Care and Disability Determination Services requests; cross-training on other request types as supervisor deems appropriate.
• Complete Release of Information requests daily, prioritizing requests based on turnaround timeframes.
• Validate requests and signed patient authorizations for compliance with HIPAA and established procedures.
• Perform Quality Control checks to ensure accuracy of the release.
• Document in ROI software all exceptions, communications, and other relevant information related to a request.
• Alert supervisors to any issues that may delay the timely release of records.
• Carry out responsibilities in accordance with VRC and healthcare facility policies.

Release of Information Specialist, Bilingual – English/Spanish

Data Entry

• Ensure the accuracy, integrity, and timely entry of data into records management systems.
• Accurately input textual and numerical information from source documents within time limits into our database systems.
• Review, verify, and correct data for completeness and accuracy; compare data with source documents.
• Maintain detailed records of tasks, files, and progress.
• Scan documents and print files when needed.
• Retrieve data from the database or electronic files as requested.
• Perform regular backups to ensure data preservation.
• Comply with data integrity and security policies.
• Work closely with the records management team to identify and resolve discrepancies in records.
• Assist with file management and archiving activities, ensuring proper storage and confidentiality of files.

Data Entry Clerk

Backend Engineer

• Responsible for designing, developing, and optimizing scalable backend systems that support VRC’s operational and business objectives
• Serve as a technical expert and strategic partner by building data-driven architectures, improving system performance, ensuring data integrity, and supporting enterprise-level integrations
• Play a critical role in shaping the flow, transformation, and consumption of data across the organization
• Collaborate with cross-functional teams to deliver reliable, scalable, and high-performing solutions
• Develop robust, scalable, and type-safe services and APIs using TypeScript and Node.js
• Design, implement, and optimize Apache Kafka streams and event-driven systems
• Manage and optimize PostgreSQL databases with a focus on schema design, indexing strategies, query execution plans, partitioning, vacuuming, and low-latency data access
• Partner closely with product teams, leadership, and engineering teams to translate business requirements into technical solutions
• Participate in code reviews, troubleshooting, mentoring, and knowledge-sharing initiatives while supporting continuous process and system improvements
• Support integrations between backend systems and enterprise platforms, including CRM and ERP systems
• Contribute to scalable architecture decisions that align with organizational growth and long-term technology strategies

Backend Data Engineer

Salesforce Developer

• Designing, developing, testing, and deploying custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and other Salesforce technologies
• Developing scalable solutions that align with business processes and organizational goals
• Designing, maintaining, and troubleshooting integrations between Salesforce and external systems using REST and SOAP APIs
• Supporting data migration, validation, and ongoing data maintenance activities
• Building and maintaining reports, dashboards, and custom data structures that provide actionable insights for leadership and operational teams
• Participating in all phases of the Software Development Life Cycle (SDLC)
• Partnering with leadership, end users, and external vendors to identify business needs and recommend technical solutions