Marketplace Account Director

Visualsoft Ltd

full-time

Posted on: 9/8/2025

Origin: • 🇬🇧 United Kingdom

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About the role

Develop and execute comprehensive marketplace strategies to grow and optimise client performance across Amazon and other online marketplaces.
Manage end-to-end client marketplace presence including Amazon SEO, PPC campaigns, product content optimisation, listing imagery briefs, pricing, inventory management, and order fulfilment.
Act as the dedicated strategic point of contact and trusted advisor for an assigned portfolio of marketplace clients, building and nurturing long-term relationships.
Provide data-driven analysis, performance reporting, and strategic recommendations to clients.
Collaborate with internal teams (design, operations) to create high-converting listing imagery and ensure operational excellence.
Identify and implement growth and expansion opportunities across new marketplaces, product lines, and marketing initiatives.
Monitor key performance metrics, identify trends and opportunities, and optimise strategies to enhance visibility, conversion rates, and profitability.
Ensure client satisfaction by proactively communicating, championing client needs across internal teams, and delivering exceptional service.

Proven experience in managing and optimising client accounts on online marketplaces, with a track record of success.
Strong expertise in optimising client performance on Amazon, including Amazon SEO, Amazon PPC, product content optimisation, and Seller Central management.
A strong client-centric mindset with a passion for delivering exceptional service and building long-term, strategic partnerships.
Ability to develop and implement effective marketplace strategies that align with client business objectives and drive measurable results.
Strong analytical and data analysis skills, with the ability to interpret complex data, identify trends, and generate actionable insights.
Excellent communication, presentation, and interpersonal skills, with the ability to communicate clearly and persuasively with clients and internal stakeholders.
Strong problem-solving and decision-making skills, with the ability to address challenges effectively and make sound judgments.
Solid understanding of e-commerce principles, practices, and technologies.
Excellent organisational and time management skills, with the ability to prioritise tasks, manage deadlines, and maintain a high level of efficiency.
A proactive and results-oriented approach with a focus on driving client growth and exceeding expectations.