Visual Data, Inc.

Director of Business Systems

Visual Data, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Own the overall Business Systems strategy and roadmap, ensuring alignment with operational, financial, and strategic business objectives.
  • Ensure business systems collectively support scheduling, resource management, workflow automation, financial operations, reporting, and client delivery.
  • Own and drive continuous improvement initiatives, including automating manual processes, documenting system changes, increasing user adoption, and maximizing business value.
  • Own project scoping, business case development, prioritisation, and delivery planning.
  • Develop and maintain detailed project plans, timelines, budgets, resource models, dependencies, and risk mitigation strategies.
  • Establish governance, standards, documentation, and change-management practices across all Business Systems.
  • Provide clear, executive-level reporting on progress, risks, dependencies, and outcomes.
  • Act as senior escalation point for system performance, stability, and operational impact.
  • Identify opportunities to introduce AI-assisted and data-driven capabilities to improve efficiency, quality, and decision-making.
  • Ensure new workflows are scalable, repeatable, measurable, and aligned with lean operational principles.
  • Manage relationships with external vendors and partners, including contracts, roadmap alignment, escalations, and service performance.
  • Oversee reporting and analytics capabilities supporting utilisation, forecasting, revenue tracking, and operational performance.

Requirements

  • Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related discipline (or equivalent experience).
  • 10+ years’ experience in media-technology environments, business systems and enterprise applications.
  • Proven track record of leading complex, cross-functional programmes and projects with formal delivery discipline.
  • Strong understanding of media workflows, operational planning, job costing, and financial processes.
  • Demonstrated experience leading and scaling teams in a business systems or transformation function.
  • Experience delivering workflow automation or large-scale operational transformation initiatives (preferred).
  • Exposure to cloud-based platforms, workflow orchestration tools, or low-code automation environments (preferred).
  • Background in broadcast, studio, streaming, post-production, or localisation environments (preferred).
Benefits
  • 25 days of annual leave within a full year + bank holidays
  • Group Life Insurance
  • Employee Assistance Programme
  • Health Cash Plan
  • Shopping Discounts and Cash Back offers on a wide range of retailers.
  • Aviva Group Pension

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business systems strategyworkflow automationproject scopingbusiness case developmentrisk mitigationreporting and analyticsfinancial operationsresource managementcontinuous improvementdata-driven decision-making
Soft skills
leadershipcommunicationrelationship managementproblem-solvingstrategic thinkingexecutive reportingchange managementteam scalinguser adoptiongovernance