Visual Data, Inc.

Billing Specialist

• Ensure media orders are invoiced accurately, in a timely manner and in line with clients’ SLAs.
• Communicate to Client Services any issues that will prevent final invoicing.
• Tracking invoicing throughout the billing period to ensure we are on target to meet the weekly and monthly goals.
• Maintain a high level of service for our customers.
• Represent and uphold all department policies and procedures.
• Provide information and/or reports when requested and resolve all requests quickly and accurately.
• Respond to emails within 1 hour where possible. If you cannot resolve the email, respond with an ETA for completion.
• Provide support for Admin as needed.
• Provide support to Client Services as needed.
• Maintain PO logs as needed.

Billing Coordinator