Customer Care Specialist, Portuguese
Vista
full-time
Posted on:
Location Type: Remote
Location: Tunisia
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About the role
- Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed).
- Perform accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined procedures.
- Use appropriate systems and available resources as necessary to assist in responding to each request.
- Support and provide information to all internal and external customers in a professional and courteous manner.
- Participate in cross-functional communications and meetings to support the team/domain/center.
- Perform additional responsibilities as required.
Requirements
- Very good oral and written Portuguese communication skills.
- Strong interest in eCommerce and marketing.
- Passion for print and design.
- Good computer skills.
- Experience with graphic design and/or photo imaging design software a plus.
Benefits
- We're an award winning Remote-First company.
- We’re an inclusive community.
- We’re growing (which means you can too).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
graphic designphoto imaging design software
Soft Skills
oral communicationwritten communicationcustomer serviceprofessionalismcourtesy