Manage the activity chain from lead generation to end of pre-sale process
Continuously build prospect lists by initiating phone discussions and establishing relationships
Conduct phone-based research contacting corporations and HNWIs to develop and update Salesforce database by qualifying names, titles and contact details
Conduct secondary research to develop databases and mailing lists through local business, industry and social event publications
Set up face-to-face meetings for the Sales Vice Presidents with qualified prospects
Feed and grow database with customer relevant information to build richer client profiles
Handle incoming enquiries by prospective customers and stakeholders
Provide weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished
Ensure the database is accurate and up-to-date, including updates after sales meetings and periodic scans for incomplete information
Support Sales Vice Presidents to investigate lost sales opportunities
Prepare tailored proposals for Sales Vice Presidents according to client preference
Collaborate with Marketing to tailor brand communication and follow-up on events and direct marketing campaigns
Manage and develop assigned accounts, secure introductions to Member Services, maintain continued customer contact post-sale and conduct bi-annual reviews
Proactively coordinate between internal departments to ensure customer requests are dealt with in a timely fashion
Requirements
An appropriate communication style for liaising with High Net Worth individuals and/or at Board/Director/Executive level
Demonstrates outstanding service and customer oriented behaviour
High levels of tenacity and resilience
Strong financial and business acumen
Ideally some prior exposure to negotiation
Computer literate with proficiency in MS Office Applications
Prior experience in private aviation would be of benefit but not essential
Must be eligible to work in the United States (employment eligibility verification upon hire)