Account Executive

• Manage the activity chain from lead generation to end of pre-sale process
• Continuously build prospect lists by initiating phone discussions and establishing relationships
• Conduct phone-based research contacting corporations and HNWIs to develop and update Salesforce database by qualifying names, titles and contact details
• Conduct secondary research to develop databases and mailing lists through local business, industry and social event publications
• Set up face-to-face meetings for the Sales Vice Presidents with qualified prospects
• Feed and grow database with customer relevant information to build richer client profiles
• Handle incoming enquiries by prospective customers and stakeholders
• Provide weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished
• Ensure the database is accurate and up-to-date, including updates after sales meetings and periodic scans for incomplete information
• Support Sales Vice Presidents to investigate lost sales opportunities
• Prepare tailored proposals for Sales Vice Presidents according to client preference
• Collaborate with Marketing to tailor brand communication and follow-up on events and direct marketing campaigns
• Manage and develop assigned accounts, secure introductions to Member Services, maintain continued customer contact post-sale and conduct bi-annual reviews
• Proactively coordinate between internal departments to ensure customer requests are dealt with in a timely fashion

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