Vision RT Ltd

Field Engineer

• Install, support, and maintain Vision RT product range
• Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
• Provide reactive breakdown support (remote and on site)
• Provide planned maintenance/ upgrade support (remote and on site)
• Plan and perform installations in line with Vision RT installation processes & procedures
• Liaise with customers and our installers
• Travelling to different hospitals throughout in the region, with occasional responsibilities in other parts of the state on an ad hoc basis, and periodic travel to other states to provide coverage during PTO and similar needs.

Field Service Engineer

Project Manager

• Provide first-class project support to customers throughout their installation journey
• Manage installations from purchase order through to acceptance for the full Vision RT product range
• Review site surveys to ensure all installation requirements are met
• Coordinate multiple installation projects simultaneously while delivering exemplary customer service
• Resolve project issues promptly and effectively
• Collaborate closely with cross-functional teams as new products launch
• Work with operations to confirm customer system logistics
• Plan installations with Vision RT engineers

Installation Project Coordinator

• deliver high quality service and support to our customers across the region
• travel periodically to other states to provide coverage during PTO and other business needs

• Install, support, and maintain Vision RT product range
• Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
• Provide reactive breakdown support (remote and on site)
• Provide planned maintenance/ upgrade support (remote and on site)
• Plan and perform installations in line with Vision RT installation processes & procedures
• Liaise with customers and our installers
• Travelling to different hospitals throughout the region, with occasional responsibilities in other parts of the state on an ad hoc basis, and periodic travel to other states to provide coverage during PTO and similar needs.

Administration

• Accurately process and track hardware and service orders, often involving exception handling
• Manage and update sales quotes in alignment with dynamic business requirements
• Maintain high-quality, reliable data within the CRM system
• Collaborate with cross-functional teams to ensure compliance and operational efficiency
• Provide CRM user support, training, and troubleshooting assistance
• Navigate and manage multiple applications simultaneously, including frequent copy/paste and data transfer between systems
• Ensure tasks are completed within defined SLA timeframes and turnaround expectations
• Support the upcoming migration from the bespoke CRM to Salesforce, including data validation and user enablement
• Learn new systems and processes quickly, including the ability to be trained remotely and apply knowledge independently

Sales Administrator

Sales

• Responsible for all sales-related activities within Spain & Portugal
• The Sales Manager will be responsible for executing the Vision RT strategy in the region, growing the sales of all Vision RT products, and achieving assigned sales targets.
• Building a sales pipeline and increasing market share is expected across all the product lines.

Regional Sales Manager – Spain, Portugal

Therapist

• Liaising closely with key customer sites to develop clinical protocols
• Attending exhibitions and providing product demonstrations/assisting sales at customer sites
• Providing clinical applications training to customers both on site and remotely
• Coordinating or leading customer and/or employee training classes

Radiation Therapist – Clinical Application Specialist

• Liaising closely with key customer sites to develop clinical protocols
• Attending exhibitions and providing product demonstrations/assisting sales at customer sites
• Providing clinical applications training to customers both on site and remotely, as well as creating and implementing support training information (workflows, user guides, e-learning courses)
• Providing phone support to customers and colleagues on the clinical operation of Vision RT systems
• Coordinating or leading customer and/or employee training classes. May also conduct group presentations at seminars, training programs and trade shows
• Liaising with R&D to provide product feedback and recommendations for improvement, and providing testing and feedback analysis to development staff
• Assisting in generating customer information bulletins (CIB) and tracking and delivery of those bulletins

IT Support

• Responsible for providing first-class service to our customers in Greater London & South East.
• Install, support, and maintain Vision RT product range.
• Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures.
• Provide reactive breakdown support (remote and on site).
• Provide planned maintenance/ upgrade support (remote and on site).
• Plan and perform installations in line with Vision RT installation processes & procedures.
• Liaise with customers and our installers.
• Travelling to different hospitals throughout Greater London & the South East, with occasional responsibilities in other parts of the country on an ad hoc basis.

Field Services/IT Engineer

• Install, support, and maintain Vision RT product range
• Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
• Provide reactive breakdown support (remote and on site)
• Provide planned maintenance/upgrade support (remote and on site)
• Plan and perform installations in line with Vision RT installation processes & procedures
• Liaise with customers and our installers
• Travel to different hospitals throughout the region, with occasional responsibilities in other parts of the state on an ad hoc basis, and periodic travel to other states to provide coverage during PTO and similar needs
• Deliver high quality service and support to customers across the region
• May work evenings and occasional weekends as required

Backend Engineer

• Work as part of a scrum team to develop radiotherapy systems integrating hardware, software and firmware
• Leverage new technologies and introduce new features and products within the radiotherapy space
• Build, maintain and create technical solutions on a .NET platform
• Execute full lifecycle software development and write well-designed, testable, efficient code
• Develop software unit test plans and support test driven development practices
• Document and maintain software functionality and comply with project plans and industry standards
• Work in accordance with Vision RT’s Quality Management System

Software Development Engineer, C#/.NET

Compliance

• Position sits within the Quality and Regulatory team and reports to the Regulatory Affairs Manager.
• Play a pivotal role in obtaining and maintaining marketing approvals for Vision RT products globally.
• Lead product submissions to competent authorities in line with the company’s product development roadmap and market expansion strategy (focus on EU and US, including RoW).
• Act as extended member of R&D to develop and implement regulatory plans for new and changed products.
• Monitor and analyse changes in the regulatory environment and implement strategies to meet new requirements.
• Liaise with internal and external stakeholders, provide training and support to ensure regulatory requirements are met.
• Prepare and submit pre- and post-market reports to regulators and local representatives.
• Maintain Technical Documentation to document compliance with applicable standards, regulations and guidance.
• Act as an auditor of internal functions and external suppliers.
• Occasional UK and international travel.

Field Service Engineer

Installation Project Coordinator

Field Service Engineer

Field Service Engineer

Field Service Engineer

Sales Administrator

Regional Sales Manager – Spain, Portugal

Radiation Therapist – Clinical Application Specialist

Radiation Therapist – Clinical Application Specialist

Field Services/IT Engineer

Field Services/IT Engineer

Software Development Engineer, C#/.NET

Regulatory Affairs Specialist – Medical Devices