Vision Loss Rehabilitation Canada

Executive Director, Healthcare Operations

Vision Loss Rehabilitation Canada

contract

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$112,000 - CA$140,000 per year

Job Level

Lead

About the role

  • Reporting to the Vice President, Healthcare Operations (VP HCO), the Executive Director, Healthcare Operations will play a critical role in enhancing and optimizing service delivery.
  • The Executive Director (ED) will work closely with the VP, HCO, on developing budgets and implementation of annual operating plans.
  • As a member of the Executive Leadership Team (ELT), the ED will lead teams across Ontario and support the implementation of national strategic priorities and initiatives.
  • Ensure the delivery of high-quality, safe, and evidence-informed services by applying clinical standards, supporting quality improvement initiatives, and addressing risks related to service delivery.
  • Lead and provide operational oversight for Ontario, adhering to VLRC’s operational standards of practice.
  • Provide strategic direction to Provincial Managers on business goals and priorities to ensure optimal deployment of resources, day-to-day operations, and service delivery.
  • Implement the VLRC national strategic plan within Ontario, translating organizational priorities into operational plans, performance targets, and measurable outcomes.
  • Champion change through effective communication and change management strategies.
  • Identify training and development needs or succession opportunities of provincial VLR staff and management.
  • Identify operational, financial, workforce, and reputational risks within the Ontario region and work with the VP, HCO and cross-functionally to develop mitigation strategies.
  • Review monthly and quarterly financial statements to account for budget deviations and prepare strategic action to address budget shortfalls or gaps in revenues, salaries, or operating expenses.
  • Lead, coach and develop a team of Regional Managers with a strong focus on client experience and organizational values; and provide strategies to drive both the work of healthcare operations and staff advancement.
  • Engage with ministry officials and health care leaders to communicate the organization’s priorities, achievements and sector needs.
  • Participate in collective bargaining on behalf of the Ontario region, with knowledge of collective agreements, grievance, and arbitration process.

Requirements

  • 10+ years in senior level leadership experience, supported by relevant post-secondary education.
  • Sound knowledge of the not-for-profit and health services sectors.
  • Demonstrated leadership ability to build and empower high-performing teams aligned with organizational goals.
  • Proven commitment to client-centered service delivery, stakeholder engagement, and community partnerships.
  • Demonstrated ability to develop, implement, and monitor effective services.
  • Strong relationship building, communication and negotiation skills.
  • Sound business acumen including budget, performance management, change management and strategic planning.
  • Demonstrated ability to resolve complex issues showing sound judgment and timely decision making.
Benefits
  • Comprehensive benefits for health, vision, dental, corporate discounts employee and family assistance program
  • Flexible work arrangements, generous paid time off, and work-life balance initiatives
  • Career development through training, mentorship, and advancement opportunities
  • Inclusive work culture with supportive teams, employee recognition, joy in work wellness program, and mental health supports
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementperformance managementstrategic planningchange managementservice deliveryquality improvementrisk managementclinical standardsoperational oversightcollective bargaining
Soft Skills
leadershipteam buildingcommunicationnegotiationstakeholder engagementclient-centered servicerelationship buildingdecision makingproblem solvingcoaching