VisibleThread

Marketing

• - **Event Ownership:** Lead the strategy and execution for all US physical events, including major trade shows, executive forums, and intimate customer roadshows. You’ll handle everything from booth selection to on-site setup.
• - **Digital Partnerships:** Manage and own our online US sponsorships. You will identify key partners and ensure our digital presence is maximized across industry-specific forums and platforms.
• - **Webinar Hosting & Support:** Act as a key stakeholder for our US webinar program. This includes coordinating speakers, managing the technical backend, and frequently hosting or moderating sessions.
• - **Sales & CS Collaboration:** Work hand-in-hand with our Sales and CS teams to promote upcoming activities. You will own the "pre-event buzz" and the "post-event hustle," ensuring leads are nurtured and follow-ups are executed flawlessly.
• - **Financial Stewardship:** Take full responsibility for the event budget, including vendor negotiations, processing invoices, and meticulous tracking of receipts and expenses.
• - **Vendor Management:** Source and manage relationships with printers, booth builders, and venue coordinators to ensure everything arrives on time and on brand.

Field Marketing Specialist

• Event Ownership: Lead the strategy and execution for all US physical events, including major trade shows, executive forums, and intimate customer roadshows. You’ll handle everything from booth selection to on-site setup.
• Digital Partnerships: Manage and own our online US sponsorships. You will identify key partners and ensure our digital presence is maximized across industry-specific forums and platforms.
• Webinar Hosting & Support: Act as a key stakeholder for our US webinar program. This includes coordinating speakers, managing the technical backend, and frequently hosting or moderating sessions.
• Sales & CS Collaboration: Work hand-in-hand with our Sales and CS teams to promote upcoming activities. You will own the "pre-event buzz" and the "post-event hustle," ensuring leads are nurtured and follow-ups are executed flawlessly.
• Financial Stewardship: Take full responsibility for the event budget, including vendor negotiations, processing invoices, and meticulous tracking of receipts and expenses.
• Vendor Management: Source and manage relationships with printers, booth builders, and venue coordinators to ensure everything arrives on time and on brand.

Support Engineer

• VisibleThread is seeking a highly motivated and experienced **IT Support Contractor** to focus on the deployment, operations, and customer support of our solutions within highly secure, compliant cloud environments.
• This critical, customer-facing role will specialize in our private cloud and **AWS GovCloud **deployments, which are specifically designed to handle **Controlled Unclassified Information (CUI)**. The ideal candidate has a strong background in IT support, cloud infrastructure (especially AWS), and a solid understanding of government compliance frameworks (e.g., NIST SP 800-171, CMMC).
• **Key Responsibilities**
• **1. Cloud Deployment and Operations Support**
• - **Deployment:** Assist customers and internal teams with the technical deployment and configuration of VisibleThread solutions within their private cloud and secure AWS/Cloud Enclave environments.
• - **Infrastructure Troubleshooting:** Provide Tier 2/3 operational support for cloud-hosted environments, focusing on the underlying infrastructure, including virtual machines (Linux), networking (VPC, security groups, routing), security (WAF) and storage.
• - **Monitoring and Maintenance:** Monitor system health, performance, and security posture of deployed instances, performing routine maintenance, patching, and upgrades in coordination with customer schedules.
• - **Automation:** Utilize Infrastrucutre As Code tools and scripting to streamline deployment and recurring maintenance tasks.____
• **2. Customer and Technical Support**
• - **Incident Resolution:** Serve as a primary technical point of contact for customer support tickets related to cloud deployment, application access, performance, and security settings.
• - **Customer Guidance:** Provide clear, professional, and compliant guidance to customers on best practices for operating VisibleThread in their secure, CUI-handling environments.
• - **Documentation:** Create and maintain comprehensive technical documentation, knowledge base articles, and runbooks for common deployment scenarios, troubleshooting steps, and security compliance procedures.
• - **Escalation:** Collaborate closely with VisibleThread's Engineering and Customer Success teams to ensure complex issues are resolved quickly and effectively.
• **3. Security and Compliance**
• - **CUI/Security Focus:** Ensure all support and deployment activities strictly adhere to security policies and compliance requirements associated with handling CUI data (e.g., access control, encryption standards, logging).
• - **Access Management:** Administer and troubleshoot user access, identity management (e.g., Active Directory/Azure AD integration), and security protocols within the customer's cloud instance.
• - **Audit Support:** Assist customers in preparing for compliance audits by providing data and evidence related to the security posture and configuration of the VisibleThread deployment.

IT Support Engineer

Performance Marketing

• This role will own and lead our digital demand generation strategy across all paid and owned channels, driving pipeline growth in a fast-moving B2B Global SaaS environment.
• You’ll be responsible for planning, executing, and optimizing digital advertising across platforms such as LinkedIn, Google, and ABM tools, working closely with Sales, SDRs, and Content to convert interest into qualified opportunities.

Field Marketing Specialist

Field Marketing Specialist

IT Support Engineer

Demand Generation Manager – 12 Month Contract