
Implementation Consultant
Visa
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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Salary
💰 $103,400 - $206,700 per year
About the role
- Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
- Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.
- Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
- Guide resolution of complex client issues, escalations, and ambiguous problems.
- Own delivery governance, onboarding strategy, and escalation management.
- Define and improve onboarding and delivery standards, playbooks, and ways of working.
- Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.
Requirements
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Bachelor’s degree or equivalent experience.
- 8+ years’ experience leading complex delivery, onboarding, or implementation engagements.
- Proven ability to influence senior stakeholders and lead through ambiguity.
- Deep experience with API-driven or platform-based solutions.
- Domain experience in either core banking or cards/payments.
Benefits
- Medical
- Dental
- Vision
- 401 (k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
APIplatform-based solutionsonboarding strategydelivery governanceimplementation engagements
Soft Skills
trusted advisorinfluence senior stakeholderslead through ambiguityguide resolution of complex issues
Certifications
Bachelor's DegreeAdvanced DegreeMastersMBAJDMDPhD