Visa

Implementation Consultant

Visa

full-time

Posted on:

Location Type: Remote

Location: OhioUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $103,400 - $206,700 per year

About the role

  • Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
  • Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.
  • Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
  • Guide resolution of complex client issues, escalations, and ambiguous problems.
  • Own delivery governance, onboarding strategy, and escalation management.
  • Define and improve onboarding and delivery standards, playbooks, and ways of working.
  • Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.

Requirements

  • 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Bachelor’s degree or equivalent experience.
  • 8+ years’ experience leading complex delivery, onboarding, or implementation engagements.
  • Proven ability to influence senior stakeholders and lead through ambiguity.
  • Deep experience with API-driven or platform-based solutions.
  • Domain experience in either core banking or cards/payments.
Benefits
  • Medical
  • Dental
  • Vision
  • 401 (k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIplatform-based solutionsonboarding strategydelivery governanceimplementation engagements
Soft Skills
trusted advisorinfluence senior stakeholderslead through ambiguityguide resolution of complex issues
Certifications
Bachelor's DegreeAdvanced DegreeMastersMBAJDMDPhD