Bilingual Virtual Assistant, Front Desk

VirtuallyinCredible Careers Hub

full-time

Posted on: 9/3/2025

Origin: • 🇦🇷 Argentina

✨ AI Apply

💰 ARS 6,000 - ARS 6,558 per hour

Junior

Node.js

About the role

First point of contact for the company, delivering exceptional customer service over the phone
Answer and route incoming calls professionally and with a customer-first attitude
Communicate effectively with property owners, tenants, vendors, and internal staff
Document all communications clearly and accurately
Assist in resolving customer inquiries and escalate issues when necessary
Maintain records of key property information (utility shut-offs, access codes, keys)
Advertise vacant units across platforms
Prepare and manage leasing documents, addendums, and move-in sheets
Process rental applications and ensure documentation is filed correctly in the system
Coordinate appointments for third-party visits, maintenance vendors, and auto-showings
Daily review and assignment of maintenance service requests and follow-up on work orders
Assist with after-hours maintenance as needed and communicate work status updates
Coordinate seasonal or routine maintenance (e.g., sprinkler activation, winterization)

Bilingual: Fluent in English and Spanish
High school diploma or equivalent required
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office and internal software systems (training provided)
Ability to manage multiple phone lines and prioritize tasks efficiently
High attention to detail and accuracy in recordkeeping
Team player with strong problem-solving skills and a customer-focused mindset
A fast and reliable internet connection of at least 10 Mbps with internet backup available
Minimum computer: 8-gen i3 processor, 8GB RAM, Windows or Mac, SSD Disk
1-3 years of work experience (property management or related preferred)