VirtuallyinCredible Careers Hub

Software Engineer

• Develop, maintain, and enhance backend functionality using PHP and Laravel.
• Build frontend components using Vue.js; ensure responsive, performant, clean UI.
• Work with APIs (consuming and building RESTful APIs).
• Collaborate with design, QA, and product/UX teams to turn designs/specs into working features.
• Debug/troubleshoot issues, write unit or feature tests (as applicable).
• Use version control (Git) effectively; keep code clean, documented, and maintainable.
• Participate in code reviews; adopt best practices (security, performance, scalability).
• Continuously learn and improve: stay updated with Laravel & Vue.js ecosystem, JS, tooling (build tools, bundlers, linting, etc.).

Associate Developer – Trainee

Customer Support

• Exceptional Client Interaction: Professionally manage high-volume inbound calls from clients, adopting a consistent customer-first attitude.
• Resolution Expert: Swiftly and accurately respond to inquiries, provide comprehensive information, and efficiently resolve client complaints, ensuring a positive outcome.
• SOP Adherence: Strictly comply with client-specific Standard Operating Procedures (SOPs) and internal guidelines for all customer transactions.
• Continuous Improvement: Proactively stay current with all changes in SOPs, guidelines, and service updates to ensure accuracy.
• Team Collaboration: Partner with cross-functional departments to address complex client needs and ensure the delivery of up-to-date solutions.
• Performance Excellence: Meet or exceed key customer service metrics, including response time, quality assurance scores, and Customer Satisfaction (CSAT) ratings.
• Culture Champion: Uphold and effectively represent VirtuallyinCredible’s core values in every internal and external interaction.
• Administrative Support: Provide necessary data, reports, and information to the leadership team as required.

Customer Support Specialist

• Handle inbound calls from clients with professionalism and a customer-first attitude.
• Respond to client's inquiries, provide accurate information, and provide resolution.
• Handle and resolve client complaints in a professional and timely manner.
• Collaborate with other departments to address client needs and provide up-to-date information.
• Meet or exceed customer service performance metrics, including response time and customer satisfaction scores.
• Comply with client-specific Standard Operating Procedures in handling customer transactions.
• Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
• Comply with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.
• Effectively represent VirtuallyinCredible’s core values to anyone within or outside of the company.
• Provide data and information to the leadership team as required.
• Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

Customer Service Representative

Executive Assistant

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Administrative tasks such as A/R, A/P, Work order processing, notices, compliance, lease renewals, document preparation, and email management
• Marketing and Social Media Management
• Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks
• Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
• Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.
• Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company.
• Provide data and information to the leadership team as required.
• Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

General Virtual Assistant

Junior Website Developer

• Join our team as a Property Maintenance Coordinator Virtual Assistant!
• Act as a central support hub, overseeing and facilitating the day-to-day operational needs of Assisted Living Facilities and other managed properties.
• Serve as the primary point of contact for all incoming calls, committed to answering the phone on the first ring to ensure rapid response and professional service for residents, managers, and vendors.
• Efficiently coordinate all property maintenance and repair requests. This includes logging issues, dispatching the appropriate internal staff or external vendors, and verifying the scope of work.
• Generate, process, and track detailed work orders from initiation to completion.
• Assist with light financial duties, including processing collections and verifying billing information related to maintenance services.
• Maintain consistent and proactive communication with site and property managers.
• Ensure all outstanding maintenance issues are tracked, vendor performance is monitored, and all resolutions are confirmed through diligent follow-up.
• Provide high-level administrative support to the property management team, including scheduling, document management, filing, and preparing operational reports.

Property Maintenance Coordinator

Recruitment

• Join our team as a Junior Recruitment Specialist!
• Assist with the recruitment process from posting job ads to onboarding new hires
• Draft and post job ads on various job boards and social media platforms
• Source candidates using databases, social media, and networking platforms
• Conduct initial phone screenings and interviews to assess candidates' qualifications
• Maintain regular communication with candidates throughout the recruitment process
• Manage recruitment databases and ensure accurate record-keeping

Junior Recruitment Specialist

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Perform administrative tasks such as A/R, A/P, work order processing, notices, compliances, lease renewals, document preparation, and email management
• Marketing and Social Media Management
• Comply with client-specific Standard Operating Procedures and proactively keep updated with changes
• Follow VirtuallyinCredible’s guidelines in daily tasks and represent company core values
• Provide data and information to the leadership team as required
• Perform additional/other services as may be required from time to time

• Remote position: Bilingual Front Desk Virtual Assistant for a property management team
• First point of contact delivering exceptional customer service over the phone and providing administrative support
• Support multiple departments including Leasing and Maintenance, ensuring communication, documentation, and coordination of services for managed properties
• Answer and route incoming calls; communicate with property owners, tenants, vendors, and internal staff
• Document communications clearly and accurately; assist in resolving customer inquiries and escalate when necessary
• Maintain records of key property information; advertise vacant units; prepare and manage leasing documents and move-in sheets
• Process rental applications and ensure documentation is filed correctly
• Coordinate appointments for third-party visits, maintenance vendors, and auto-showings
• Review and assign maintenance service requests daily; follow up on open work orders and assist with after-hours maintenance as needed
• Communicate work status updates and coordinate seasonal/routine maintenance (e.g., sprinkler activation, winterization)

Bilingual Virtual Assistant, Front Desk

• First point of contact for the company, delivering exceptional customer service over the phone
• Answer and route incoming calls professionally and with a customer-first attitude
• Communicate effectively with property owners, tenants, vendors, and internal staff
• Document all communications clearly and accurately
• Assist in resolving customer inquiries and escalate issues when necessary
• Maintain records of key property information (utility shut-offs, access codes, keys)
• Advertise vacant units across platforms
• Prepare and manage leasing documents, addendums, and move-in sheets
• Process rental applications and ensure documentation is filed correctly in the system
• Coordinate appointments for third-party visits, maintenance vendors, and auto-showings
• Daily review and assignment of maintenance service requests and follow-up on work orders
• Assist with after-hours maintenance as needed and communicate work status updates
• Coordinate seasonal or routine maintenance (e.g., sprinkler activation, winterization)

Sales

• This is a remote position.
• We are seeking a highly motivated and results-driven Sales & Marketing Specialist with hands-on experience in GoHighLevel CRM.
• This role blends CRM management, sales, and marketing to ensure consistent lead generation, strong customer follow-ups, and measurable business growth.
• Key Responsibilities: Manage and optimize GoHighLevel CRM, including automation of nurture sequences and workflows.
• Generate quotes, follow up with leads via text, email, and phone, and close deals.
• Send invoices, secure payments, and assist customers with financing options.
• Develop, launch, and track social media, direct mail, and other marketing campaigns.
• Collaborate with vendors and coordinate with teams to drive business growth.
• Monitor lead generation and adjust strategies to meet targets.

Associate Developer – Trainee

Customer Support Specialist

Customer Service Representative

General Virtual Assistant

Junior Website Developer

Property Maintenance Coordinator

Junior Recruitment Specialist

General Virtual Assistant

Bilingual Virtual Assistant, Front Desk

Bilingual Virtual Assistant, Front Desk

GoHighLevel Sales & Marketing Specialist - 100% Work From Home