Property Management Operations Manager – Team Leader

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Property Management Operations Manager overseeing a remote team in property management operations. Ensuring efficient operations and high occupancy rates within the real estate sector.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Supervise all leasing, collections, maintenance dispatching, and administrative activities.
Ensure all rental inquiries are answered promptly.
Monitor lead conversion rates, applications, approvals, move-ins, and occupancy levels.
Supervise daily posting of rental advertisements on Facebook Marketplace, Craigslist, Zillow, and other rental platforms.
Review guest cards, applications, collections reports, and vacancy reports.
Coordinate maintenance requests and follow up until completed.
Manage and supervise team members and provide daily performance coaching.
Identify operational problems and recommend solutions to improve occupancy and collections.

Requirements

What you’ll need

Minimum of 5 years of apartment, multifamily, or residential property management experience.
Experience supervising leasing agents, maintenance coordinators, collections personnel, and administrative staff.
Strong understanding of leasing, rent collections, renewals, notices, delinquency follow-up, work-order management, and occupancy management.
Experience managing virtual teams and remote employees.
Strong reporting and organizational skills.
Comfortable working U.S. business hours and communicating clearly in English.
Quiet home office work environment.
A fast and reliable internet connection of at least 10 Mbps with internet backup available.
Dependable electricity with power backup available.
Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor.
RAM: 8 GB to 16 GB or higher.
Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe).

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

property managementleasingrent collectionsoccupancy managementwork-order managementreportingadministrative activitiesperformance coachinglead conversion ratesvacancy reports

Soft Skills

supervisory skillsorganizational skillscommunication skillsproblem-solvingteam managementremote team managementcustomer servicecoaching