Virgin Experience Days

Account Manager

• To build on and accelerate product growth with existing experience partners by continually reviewing product performance
• Onboard new, exciting, high-impact experience partners across adrenaline, sports and tours
• Increase overall BIM across your categories
• Use Microsoft Dynamics and Power BI to track, report and understand category performance
• Work with the wider Product team to build a strong competitive product portfolio

Partnerships Manager – Tours & Sport Categories

Business Development Rep

• Identify and acquire new clients; You’ll research and target potential clients, generating leads, and converting them into new business opportunities.
• Negotiate and close deals; You’ll manage the entire sales cycle from initial contact to final agreement.
• First Class Account Management; Keep your clients you onboard, give excellent proactive account management to ensure they repeat and then are cross sold too and upsold.
• Identify new potential customers based on the clients / partner needs, you’ll manage and develop new business leads via telephone and other appropriate sales tools.
• Support outbound marketing efforts (following up on mailshots and campaigns) to identify potential prospects.
• Build and cultivate prospect relationships by initiating communications and nurturing/developing leads and converting into opportunities.
• Maintain a lead pipeline capable of month on month delivery and work with the wider sales team to grow the pipeline.
• Accurately log leads into CRM system and maintain a high level of reporting by ensuring all communications are logged maintaining a high level of attention to detail.
• Utilise appropriate research methods using supporting software to source and target potential new clients.
• Re-engage previously lost leads through strategic research and communication.
• Consistently hit your individual Key Performance Indicators based upon daily outbound calls and revenue targets.

Junior Business Development Executive

• Take ownership of Adrenaline, Tours (Football Stadiums and beyond) & Sport categories within Partnerships team
• Manage existing partner accounts and onboard new experience partners across adrenaline, sports and tours
• Drive commercial performance and optimise buying-in margins (BIM)
• Use Microsoft Dynamics and Power BI to track, report and understand category performance
• Work with Product team to build competitive product portfolio and create bundle opportunities
• Attend trade events, scope initiatives, build annual plans, and conduct pitch presentations
• Collaborate with Customer Service and Product Support to ensure service and delivery
• Ensure capacity planning and service considerations with partners from selection to launch

Partnerships Manager – Tours & Sport Categories

Junior Business Development Executive

Partnerships Manager, Adrenaline, Tours & Sport