Vinmar International

Customer Support

• Customer Management
• Follows up on on-time resolution of Claims, within the agreed time frame of the procedure.
• Customer Relations:
• - Build and maintain relationships with customer accounts with open and interactive communication.
• - Make it easy and pleasant to do business with VCP.
• - Main channel of communication with customers to update order status like
• - Checking and changing delivery dates with customer
• Order Management
• - Processing orders, forms, applications, and requests
• - Checking order credit status and follow up with credit department keeping Account Managers informed.
• Administration & Accurate Record Keeping:
• - Keep records of interactions with customers.
• - CRM master data maintenance (changing names, delivery addresses, COA addresses, etc).
• - Sending COA, technical data sheets and other supporting documents
• Team Player
• Keep clear and good collaboration between functions (Sales, GRSC, Credit Control)

Customer Service Representative

Accountant

• Support the monthly and quarterly close process for corporate and consolidated reporting, including preparation of journal entries, reconciliations, and supporting schedules in accordance with established deadlines
• Assist with the preparation of consolidated financial statements, including consolidation entries, intercompany eliminations, and variance analysis of subsidiary results
• Maintain consolidation and reporting structures within SAP/BPC, including entity hierarchies, account mappings, and intercompany relationships
• Support intercompany accounting processes, including reconciliation of balances, investigation of variances, and preparation of elimination schedules
• Perform accounting research related to complex transactions and new accounting guidance; assist with preparation of technical accounting memos and accounting policy documentation
• Execute and document key internal controls related to the close and consolidation process, ensuring compliance with company policies and audit requirements
• Support external audit activities by preparing schedules, responding to audit requests, and assisting with supporting documentation for corporate and consolidated reporting areas
• Partner with FP&A to analyze consolidated financial results, investigate variances to budget and forecast, and support management reporting requirements
• Assist Treasury with preparation of financial information required for lender reporting, credit agreements, and bank audits
• Prepare complex journal entries and supporting schedules related to corporate accounting activities, including equity accounting, allocations, and consolidation adjustments
• Identify opportunities for process improvement and automation within the close and reporting cycle, leveraging SAP and other reporting tools
• Support accounting projects and initiatives related to system implementations, process enhancements, and reporting improvements
• Collaborate with accounting team members to promote consistency in processes, documentation, and best practices across the organization

Senior Corporate Accountant

Human Resources

• İşe alım ve seçme-yerleştirme süreçlerine destek olmak
• İşe giriş, onboarding, özlük dosyası ve çalışan yaşam döngüsü süreçlerini yürütmek
• Eğitim, performans yönetimi ve çalışan gelişimi süreçlerine katkı sağlamak
• İK metriklerini takip ederek düzenli raporlamalar hazırlamak
• Çalışan deneyimini ve bağlılığını artırmaya yönelik projelerde aktif rol almak
• İnsan Kaynakları süreçlerinin geliştirilmesi ve iyileştirilmesine yönelik çalışmalara destek vermek
• Organizasyonel gelişim ve yetenek yönetimi süreçlerine katkıda bulunmak

Customer Service Representative

Senior Corporate Accountant

İnsan Kaynakları Uzmanı – HR Generalist