Customer Service Representative

Vinmar International

Customer Service Representative interacting with customers for global marketing and distribution company. Processing orders and maintaining customer relations with a focus on service excellence.

Posted 6/8/2026full-timeThessaloniki • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Customer Management
Follows up on on-time resolution of Claims, within the agreed time frame of the procedure.
Customer Relations:
- Build and maintain relationships with customer accounts with open and interactive communication.
- Make it easy and pleasant to do business with VCP.
- Main channel of communication with customers to update order status like
- Checking and changing delivery dates with customer
Order Management
- Processing orders, forms, applications, and requests
- Checking order credit status and follow up with credit department keeping Account Managers informed.
Administration & Accurate Record Keeping:
- Keep records of interactions with customers.
- CRM master data maintenance (changing names, delivery addresses, COA addresses, etc).
- Sending COA, technical data sheets and other supporting documents
Team Player
Keep clear and good collaboration between functions (Sales, GRSC, Credit Control)

Requirements

What you’ll need

A college degree is required with a preference for a focus on logistics or business.
3 years of working experience.
Strong proficiency in Microsoft Office and SAP.
English (fluent)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Vinmar International Website LinkedIn All Job Openings 1001 - 5000 employees Vinmar International is a global marketing, distribution and project development company that brings value to the world's leading producers and users of plastics and chemicals through tailored business solutions. With more than 40 years of success, Vinmar has experienced and knowledgeable sales and logistics professionals in over 50 offices servicing more than 100 countries and territories. Customer Service Representative Job not on LinkedIn 🔥 30 minutes ago 🏢🏡 Thessaloniki – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Customer Management
Follows up on on-time resolution of Claims, within the agreed time frame of the procedure.
Customer Relations:
- Build and maintain relationships with customer accounts with open and interactive communication.
- Make it easy and pleasant to do business with VCP.
- Main channel of communication with customers to update order status like
- Checking and changing delivery dates with customer
Order Management
- Processing orders, forms, applications, and requests
- Checking order credit status and follow up with credit department keeping Account Managers informed.
Administration & Accurate Record Keeping:
- Keep records of interactions with customers.
- CRM master data maintenance (changing names, delivery addresses, COA addresses, etc).
- Sending COA, technical data sheets and other supporting documents
Team Player
Keep clear and good collaboration between functions (Sales, GRSC, Credit Control) 🎯 Requirements
A college degree is required with a preference for a focus on logistics or business.
3 years of working experience.
Strong proficiency in Microsoft Office and SAP.
English (fluent) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Agent 🕒 April 12 CAMPEON 1 - 10 Website LinkedIn All Job Openings Customer Support Executive providing essential support to players in the gaming industry through various communication channels. Handling inquiries, account management, and ensuring customer satisfaction in a hybrid working environment. 🏢🏡 Thessaloniki – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service Representative, German 🕒 February 26 Skillmatch 1 - 10 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Customer Service Representative engaging with customers via calls, chats, and emails for SkillMatch Solutions. Seeking passionate individuals who love sports and enjoy customer service roles in a hybrid or remote setting. 🏢🏡 Thessaloniki – Hybrid 💵 €1.2k - €1.3k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇩🇪 German Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

order managementclaims resolutionrecord keepingCRM maintenancedata processing

Soft Skills

customer managementrelationship buildingcommunicationteam collaboration

Certifications

college degree