Vinfen

Counselor

• Provide direct support to people with intellectual and developmental disabilities in a small group residential setting or individual living arrangement.
• Work together with the people served, their families, friends, employers, and other support staff to transform their lives by building independence skills or increasing quality of life.
• Administer medication under the Medication Administration Program (MAP), implement treatment plans, and assist with activities of daily living, such as cooking and household chores.
• Provide transportation for outings such as shopping and doctor's appointments.

Residential Counselor – Per Diem

• Provide direct support to people with psychiatric conditions and behavioral health challenges
• Work with individuals to foster independence and improve quality of life
• Administer medication under Medication Administration Plan (MAP)
• Assist with activities of daily living such as household chores and cooking
• Work alongside Clinical Program Director to implement treatment plans

Residential Counselor – Mental Health Services

Program Manager

• Directs and manages the activities of program staff.
• Hires staff appropriate to the position.
• Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manages staff performance.
• Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development.
• Responsible for counseling and corrective action programs, as necessary.
• Ensures that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
• Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques.
• Assist Managers in completing comprehensive assessment for persons served.
• Participate in various internal and external meetings regarding treatment/support planning.
• Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
• Provides problem resolution for staff and persons served.
• Fosters teamwork and leadership in work groups.
• Provides staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assists in the development of, and manage adherence to, program budgets.
• Ensures collection of program fees and service delivery data.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
• Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
• Responds to internal and external data collection and reporting requests.
• Ensures program quality and achievement of goals and objective, as well as managing quality improvements.
• Provides on-call back up and on-site support and intervention when necessary.
• Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy.
• Ensure program compliance with Vinfen MAP protocols.
• Maintains and enhances staff’s knowledge of human services issues, trends, and techniques.
• Ensures maintenance and safety of physical sites.
• Performs other related duties, as required.

Program Director II – Developmental Services

• Provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement.
• Work together with the people we serve, their families, friends, employers, and other support staff to transform their lives.
• Assist in developing, implementing, and documenting treatment, including ISP/IPs and clinical programs.
• Provide training and support to persons served.
• Assist individuals in becoming fully integrated into their communities.
• Plan recreational and social activities to promote the emotional well-being of persons served and improve quality of life.
• Assess residents’ physical and emotional status, and report changes to supervisor.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes.

Residential Counselor

• Help orient PS who are new to the residence.
• Collaborate with Integrated Team members as needed to address needs of PS.
• Perform day-to-day assignments as directed by the Program Director.
• Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Adhere to safety, maintenance, Human Rights and other operational policies and procedures.
• Comply with physical site licensing standards and regulations.
• Teach PS medication management.
• Create opportunities for PS to participate in the smooth operation of the residence, including participating in meal preparation, physical site maintenance, etc.
• Encourage social interaction between residents and help create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected and valued.
• Participate in trainings; attend supervision and staff meetings as requested.

Residential Counselor, Mental Health Services

• Provides direct service to adults with mental health conditions.
• Implements Treatment Plan support interventions.
• Assumes administrative officer roles to support the Program Director.
• Liaisons with families.
• Supports Persons Served in obtaining medical care.
• Administers medications following policies and procedures.
• Provides crisis interventions when needed.
• Ensures a safe, comfortable, and clean environment.
• Performs other duties as assigned.

Lead Residential Counselor, Mental Health Services

• Provides direct service to adults with mental health conditions in a GLE/SIE residential setting.
• Helps persons served in the residences to overcome barriers to, and prepare for, living independently.
• Implements Treatment Plan support interventions as coached and supported by Team LPHA Clinician.
• Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities.
• Liaisons with families as needed.
• Supports Persons Served in obtaining and understanding medical and psychiatric care as needed.
• Administers medications following Medication Administration Program (MAP) policies and procedures.
• Provides crisis interventions when needed.
• Provides physical site maintenance.
• Ensures a safe, comfortable and clean environment.
• Performs other duties as assigned.

• Directs and manages the activities of program staff.
• Hire staff appropriate to the position.
• Utilizes staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manages staff performance.
• Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development.
• Ensures that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
• Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques.
• Assist Managers in completing comprehensive assessment for persons served.
• Participate in various internal and external meetings regarding treatment/support planning.
• Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
• Provides problem resolution for staff and persons served.
• Fosters teamwork and leadership in work groups.
• Provides staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assists in the development of, and manage adherence to, program budgets.
• Ensures collection of program fees and service delivery data.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
• Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
• Responds to internal and external data collection and reporting requests.
• Ensures program quality and achievement of goals and objective, as well as managing quality improvements.
• Provides on-call back up and on-site support and intervention when necessary.
• Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy.
• Ensure program compliance with Vinfen MAP protocols.
• Maintains and enhances staff’s knowledge of human services issues, trends, and techniques.
• Ensures maintenance and safety of physical sites.
• Performs other related duties, as required.

Residential Program Director

• As a Residential Counselor, you will provide direct support to people with Brain Injury or behavioral conditions in either a small group residential setting or an individual living arrangement.
• In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.
• Assists individuals in the home in becoming fully integrated into their communities, and develop and maintain friendships.
• Assists individuals to access community-based support and resources.
• Plans recreational and social activities that promote social inclusion and the emotional well being of individuals in support of living a good life.
• Empowers and supports individuals in the home to make choices, be a self advocate, and be fully involved in making decisions in determining the directions of their supports and lives.
• Supports individuals in the home with access to assistive technology and adaptive equipment as a means to augment communication, access their communities, and generally live more independently.
• Supports individuals in securing, maintaining and growing in work, volunteer, and other community engagement opportunities.
• Supports individuals in the home to be more independent, be self-advocates, and make choices that define the direction and their vision for living a good life.
• Encourages and supports individuals and their involved families in maintaining strong partnership with staff and other interested parties.
• Provides training and support to individuals in the home. This includes rehabilitative interventions, behavioral interventions and monitoring, fire & safety regulations, appointment scheduling, money management, ADLs, grocery shopping, meal planning and cooking, household chores, use of generic resources, and other related areas.
• Performs hands-on tasks in the program, as required in order to facilitate implementation of support plans.
• Provides transportation, as necessary.
• Assesses the physical and emotional status of individuals in the home and reports changes to supervisor.
• Monitors individual funds, as needed.
• Maintains records for individuals in the home. Collects behavior and academic data and maintains progress notes. Documents all information related to incidents, programs, and routine activities in a communication log.
• Procures, stores, administers, documents, and disposes of medication for individuals consistent with MAP requirements, funding source regulations, and Company policy.
• Communicates with and provides information to interested parties such as program nurse, case managers, and Visiting Nurses Association.
• Participates in all mandated training and staff meetings as directed by the supervisor.
• Ensures compliance with all internal and external regulatory policies, procedures, and standards.
• Ensures home safety and maintenance as necessary at all times. This includes general housekeeping, snow shoveling, and trash removal.
• Complies with all corporate and divisional policies and procedures, including safe work practices, workers’ compensation, universal precautions, and exposure control.
• Completes various paperwork and logs including communication logs, community membership logs, and activity schedules.
• Provides shift coverage, as necessary in other homes/programs as assigned by supervisor.
• Functions as human rights advocate. Provides physical intervention and/or First Aid in the event of behavior or medical emergency. Serves as a reporter to the Disabled Persons Protections Commission.
• Assists in developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
• Performs other related duties, as required.

Residential Counselor, Brain Injury

• Provide direct support to people with psychiatric conditions in a residential environment
• Administer medication under the Medication Administration Plan (MAP)
• Assist people with daily living activities
• Implement treatment plans collaboratively with the Clinical Program Director
• Adhere to safety and operational policies

• Provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence
• Build independence skills or increase each person's quality of life
• Work together with the people we serve, their families, friends, employers, and other support staff
• Administrate medication under the Medication Administration Plan (MAP)
• Assist people with activities of daily living, such as household chores and cooking
• Work alongside the Clinical Program Director to implement treatment plans which are recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based

• The ACCS Lead Residential Counselor (IGLE) provides direct service to adults with mental health conditions in a Intensive GLE (IGLE) residential setting.
• Implements Treatment Plan support interventions as assigned by the Clinical Program Director.
• Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities.
• Liaisons with families as needed.
• Supports Persons Served in obtaining and understanding medical and psychiatric care as needed.
• Administers medications following Medication Administration Program (MAP) policies and procedures.
• Provides crisis interventions when needed.
• Provides physical site maintenance.
• Ensures a safe, comfortable and clean environment.

Lead Residential Counselor

• Help PS who are new to the residence settle in, provide support to PS who have difficulty sleeping at night, encourage good sleep habits.
• Implement PS Treatment Plan interventions as directed by Team LPHA Clinician.
• Perform day-to-day assignments as directed by Program Director.
• Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Adhere to safety, maintenance, Human Rights and other operational policies and procedures.
• Comply with physical site licensing standards and regulations.
• Store, administer, document and dispose of PS medication consistent with Medication Administration Program (MAP) requirements, funding source regulations and company policy, if applicable. Teach PS medication management.
• Create opportunities for PS to participate in the smooth operation of the residence, including participating in meal preparation, physical site maintenance, etc.
• Encourage social interaction between residents and help create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected and valued. Serve as a resource for neighbors.
• Help PS prepare meals.
• Participate in trainings; attend supervision and staff meetings as requested.
• Assist with the orientation of new staff.
• Complete all required documentation.
• Contribute to program’s quality improvement goals and objectives.
• Help PS use crisis intervention techniques when necessary. Access on-call back up when needed.
• Complete incident documentation as needed.
• Perform physical site maintenance activities following maintenance schedule.
• Perform other related duties, as assigned.

Awake Overnight Residential Counselor, Mental Health Services

Vice President

• Sets and leads Vinfen’s public policy agenda, proactively advocating legislation, regulations, and administrative policy affecting behavioral health, human and disability services.
• Designs and executes multi-year policy strategies and campaigns in partnership with coalitions, advocacy organizations, trade associations, and community stakeholders.
• Monitors and analyzes legislative, regulatory, and budget activity at the local, state, and federal levels, with particular focus on EOHHS, DMH, DDS, and MassHealth.
• Provides clear, timely policy analysis and strategic recommendations to Vinfen leadership, including written briefings, testimony, talking points, and presentations relating to present conditions and future contexts.
• Maintains high-level relationships with state legislators, targeted municipal officials, agency leadership, and executive branch officials.
• Oversees organizational compliance with lobbying registration and reporting requirements.
• Leads Vinfen’s engagement in formal and informal coalitions to advance shared policy goals, serving as a convener when appropriate.
• Represents Vinfen in public forums, hearings, workgroups, commissions, and sector-wide initiatives.
• Builds and stewards strategic partnerships with advocacy organizations, research institutions, philanthropic partners, and peer providers to advance policy reform and system change.
• Identifies and cultivates funding to support coalition work including drafting grant proposals in partnership with development team.
• Contributes to the development and execution of Vinfen’s long-term strategic plan and annual initiatives that align with public policy trends and system reform opportunities.
• Leads internal planning work to develop Vinfen’s system reform recommendations that have policy implications.
• Serves as a senior advisor to the Executive Team on policy, political, and strategic risks and opportunities impacting Vinfen’s mission, programs, and financial sustainability.
• Analyzes external market, policy, and funding environment to identify opportunities for new programs, procurements, and partnerships.
• Supports development of business cases, financial analyses, and implementation strategies for service expansions and complex procurements.
• Partners with grant development and operational teams to align policy priorities with public and private funding opportunities.
• Leads, mentors, and develops staff across policy, strategy, and project-based functions, fostering collaboration and accountability.
• Builds internal capacity for policy engagement by supporting training, tools, and data collection that elevate the voices of Vinfen staff, people served, and families.
• Promotes a culture of equity, inclusion, and respect across all aspects of strategy and policy work.
• Performs other duties as assigned.

Residential Counselor – Per Diem

Residential Counselor – Mental Health Services

Program Director II – Developmental Services

Residential Counselor

Residential Counselor, Mental Health Services

Lead Residential Counselor, Mental Health Services

Lead Residential Counselor, Mental Health Services

Residential Program Director

Residential Counselor, Brain Injury

Residential Counselor, Mental Health Services

Residential Counselor, Mental Health Services

Lead Residential Counselor, Mental Health Services

Lead Residential Counselor

Awake Overnight Residential Counselor, Mental Health Services

Vice President – Policy and Strategy