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Vinfen

Program Director II – Developmental Services

Vinfen

Program Director overseeing residential programs for individuals with intellectual and developmental disabilities at Vinfen. Ensuring quality standards and managing staff while developing individuals' independence skills.

Posted 5/15/2026full-timeWeymouth • Massachusetts • 🇺🇸 United StatesLead💰 $61,400 per yearWebsite

About the role

Key responsibilities & impact
  • Directs and manages the activities of program staff.
  • Hires staff appropriate to the position.
  • Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
  • Manages staff performance.
  • Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development.
  • Responsible for counseling and corrective action programs, as necessary.
  • Ensures that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
  • Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques.
  • Assist Managers in completing comprehensive assessment for persons served.
  • Participate in various internal and external meetings regarding treatment/support planning.
  • Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
  • Provides problem resolution for staff and persons served.
  • Fosters teamwork and leadership in work groups.
  • Provides staff with new and updated policies and directives.
  • Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
  • Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
  • Assists in the development of, and manage adherence to, program budgets.
  • Ensures collection of program fees and service delivery data.
  • Represents Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
  • Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
  • Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
  • Responds to internal and external data collection and reporting requests.
  • Ensures program quality and achievement of goals and objective, as well as managing quality improvements.
  • Provides on-call back up and on-site support and intervention when necessary.
  • Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy.
  • Ensure program compliance with Vinfen MAP protocols.
  • Maintains and enhances staff’s knowledge of human services issues, trends, and techniques.
  • Ensures maintenance and safety of physical sites.
  • Performs other related duties, as required.

Requirements

What you’ll need
  • A master's degree in a Human Services related field is preferred.
  • High school diploma or GED required.
  • 2-3 years in progressively responsible Human Services functions required.
  • Experience working with people with intellectual and developmental disabilities preferred.
  • Strong time management and writing skills.
  • All applicants must be at least 21 years of age and have a current, valid, US drivers' license for at least 6 months.
  • All applicants must be able to become CPR, First Aid certified within 2 weeks of employment and MAP certified within 150 days of employment.
  • All candidates must be able to successfully pass a CORI, reference, multi-state background and driving record check.
  • Knowledge of human services relative to current assignment.
  • Knowledge of operations management procedures and practices.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Knowledge and use of advocacy techniques.
  • Knowledge and use of different communication and learning styles.
  • Knowledge of organizational, strategic, participatory, collaborative skills.
  • Knowledge of human, legal, civil rights, community, and other resources.
  • Knowledge of available equipment, therapies and service providers.
  • Knowledge of empowerment and self-advocacy techniques.
  • Knowledge of formal and informal assessment practices.
  • Knowledge of participatory planning techniques.
  • Knowledge of crisis intervention techniques.
  • Knowledge of decision-making processes and ability to communicate same.
  • Ability to provide leadership and team management to staff.
  • Ability to balance many competing priorities.
  • Ability to make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment.
  • Knowledge of financial management practices in human service organizations.
  • Knowledge of documentation requirements.

Benefits

Comp & perks
  • A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
  • First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
  • Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
  • Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Generous paid time off (Employees scheduled to work 20 hours or more per week): 15 days of Vacation per year 11 Paid Holidays 10 Sick Days per year 3 Personal Days per year
  • Educational Assistance and Remission Programs
  • $500 Employee Referral Bonus with no annual cap!
  • Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
human servicesoperations managementadvocacy techniquescrisis interventionfinancial managementdocumentation requirementsassessment practicestreatment/support planningrehabilitative strategiesprogram compliance
Soft Skills
time managementleadershipteam managementcommunication skillsorganizational skillssensitivity to cultural issuesdecision-makingproblem resolutioncollaborative skillsindependent judgment
Certifications
master's degree in Human ServicesCPR certificationFirst Aid certificationMAP certification