Vimly Benefit Solutions

Billing Specialist

This role is currently only open to active employees of Vimly. External applicants may be considered at a later date.
As a Billing Specialist at our dynamic benefits administration software company, you will be integral to the success of our client-focused services.
Perform reconciliations of provisioning data to billing and contracts to identify issues and work with partners to drive root cause solutions.
Analyze procedures and problems within manual/automated systems.
Report findings and recommend and assist in implementing solutions for resolution.
Assist with analyzing and driving solutions to complicated billing issues from our partner organizations and implement corrective adjustments.
Research records in the revenue stream with errors and work with process owners to take corrective action when required.
Participate and support new systems, product implementations, changes to tools, queries and reports and partner with others to ensure continuous process improvement.
Expertly process and manage invoices, payments, billing adjustments, and delinquency notices.
Ensure timely and accurate processing of all daily, weekly, monthly, quarterly, and annual billing processes.
Complete financial audits, account reconciliations, monthly closings, among other billing related services ensuring compliance with regulatory requirements.
Use Excel and internal billing systems for audit processes and data management.
Maintain accurate billing records and documentation, demonstrating meticulous attention to detail.
Provide advanced training and support to customer-facing teams on billing-related questions.
Collaborate with other departments to resolve complex billing issues and improve client satisfaction.
Monitor and analyze billing data to identify trends and areas for improvement, utilizing your analytical skills.
Assist in the development and implementation of billing policies and procedures, contributing your professional insights.
Conduct regular audits of billing processes to ensure accuracy and compliance with industry standards.
Assist in preparing reports on billing activities and performance for senior management.
Perform other responsibilities as defined by the billing team roadmap.