Vilgain

Customer Support

• Daily communication with customers via phone, e-mail, comments, reviews, and social media
• Handling questions related to orders, products, and purchasing
• Building an excellent customer experience
• Collecting and evaluating feedback to improve customer care
• Working with internal systems and order management
• Close cooperation with other teams

Customer Care Specialist

Ecommerce

• Manage and grow Vilgain.com (US) and Vilgain.co.uk — from site experience to performance
• Optimize product listings for each market — from SEO to brand tone
• Coordinate promotions, product launches, and platform-specific campaigns
• Own performance tracking, A/B testing, and reporting
• Ensure logistics, inventory, and compliance are on point
• Work closely with our EU-based growth, ops, and creative teams
• Be the voice of the UK/US customer inside Vilgain

E-commerce Specialist

Social Media Manager

• Adapt successful content from other regions into natural, engaging English for US audiences and give it a local twist
• Create original concepts and develop ideas for Reels & TikToks
• Spot trends and memes early and integrate them into Vilgain’s content
• Write witty, creative captions and scripts in native-level English
• Collaborate closely with the international Content & Marketing team – act as Vilgain’s US voice
• Support production: plan content, perform basic editing, and work with visuals (e.g., in Figma)
• Maintain faceless creative approach while preserving the unmistakable Vilgain vibe

Social Media Specialist – Junior to Mid-Level

• Adapt successful content from other regions into natural, engaging English for UK audiences and give it a local twist
• Create original concepts for faceless Reels & TikToks with the Vilgain brand vibe
• Develop ideas and produce Reels & TikToks; spot and incorporate trends and memes
• Write witty, creative captions and scripts in native-level English
• Work closely with international Content & Marketing team as Vilgain’s UK voice
• Plan content, perform basic video editing, and work with visuals (e.g., in Figma)
• Support production and coordinate with internal teams

• Adapt successful content from other regions into natural, engaging English for US audiences and give it a local twist
• Create own concepts over time; everything faceless but with Vilgain vibe
• Develop ideas for Reels & TikToks
• Spot trends and bring them into Vilgain’s world
• Craft witty, creative captions & scripts in native-level English
• Work closely with international Content & Marketing team as Vilgain’s US voice
• Plan content, do basic editing, and work with visuals (e.g. in Figma)

Social Media Specialist, Junior to Mid-Level

Business Development Rep

• Actively identify and approach new B2B partners (distributors, retail, HORECA, food delivery, fitness centers)
• Present products and the Vilgain brand, arrange meetings, and close deals
• Build long-term relationships with existing partners and support their growth
• Gather and share feedback with HQ about market needs, products, prices, and competition
• Meet sales targets and report results regularly

Business Development Executive – Food & Nutrition

• Actively identify and approach new B2B partners (distributors, retail, HORECA, food delivery, fitness centers).
• Present our product portfolio and the Vilgain brand, arrange meetings, and close deals.
• Build long-term relationships with existing partners and support their growth.
• Gather and share feedback with HQ - market needs, product and pricing preferences, competitive insights.
• Meet sales targets and report results regularly.
• Expand Vilgain into US retail, HORECA, food delivery services, and gyms.

Business Development Manager – Food

Designer

Práce v programech Adobe InDesign, Illustrator a Photoshop, kde budeš navrhovat a připravovat tisková data .
Tvorba obalů a etiket, které budou ladit s naším vizuálním stylem a okamžitě upoutají.
Optimalizace designů pro různé materiály a tiskové technologie, včetně práce s Pantone vzorníky a CMYK .
Kontrola předtiskových dat a komunikace s tiskárnami, aby každý detail odpovídal standardům.
Spolupráce s produktovým a marketingovým týmem.

Customer Care Specialist

E-commerce Specialist

Social Media Specialist – Junior to Mid-Level

Social Media Specialist – Junior to Mid-Level

Social Media Specialist, Junior to Mid-Level

Business Development Executive – Food & Nutrition

Business Development Manager – Food

Packaging Designer