Viking Range, LLC

Sales

• Develop and implement sales strategies.
• Lead and mentor a high-performing sales team.
• Build and maintain relationships with key customers.
• Analyze sales performance data.
• Collaborate with marketing and finance teams to integrate strategies.

Director of Sales, East

• Develop and implement a comprehensive sales strategy aligned with overall company vision and goals.
• Conduct market analysis to identify trends, opportunities for expansion, and customer needs within the region.
• Collaborate with the executive team to define long-term objectives and set actionable sales targets.
• Lead, mentor, and build a high-performing sales team, fostering a culture of accountability, collaboration, and continuous improvement.
• Build and maintain strong relationships with key customers, distributors, and partners to drive sales growth.
• Analyze sales performance data to identify actionable insights, optimize resources, and improve sales effectiveness.
• Monitor industry trends and competitive landscape to adjust sales strategies accordingly.
• Work closely with marketing, brand developers, and finance to ensure sales strategies are effectively integrated across all business functions.

Director of Sales, Central Region

• Responsible for leading the sales efforts for assigned region
• Drive brand awareness, channel revenue, profitability, and growth targets
• Collaborate with internal stakeholders to ensure corporate sales strategies
• Actively manage all dealer channels within territory
• Travel onsite to visit, train and manage accounts
• Engage with the Director of E-Commerce to elevate digital acumen
• Work with Marketing to maximize opportunity for exposure and growth
• Liaise with Brand Developers for training on all brands
• Facilitate success of the brands sold through national accounts

District Sales Manager

Manager

• Manage and coordinate appliance service and repair operations across a designated region.
• Lead a team of service technicians and Service Companies; recruit, supervise, train, and motivate technicians and support staff.
• Oversee scheduling, dispatching, and completion of appliance repair and maintenance services to meet SLAs and customer expectations.
• Ensure timely and effective resolution of customer issues and address escalated complaints to maintain high customer satisfaction.
• Monitor KPIs such as response times, repair completion rates, and technician productivity; implement strategies to improve efficiency and service quality.
• Manage parts inventory, tools, and equipment for service operations, ensuring availability and cost-effectiveness.
• Develop and manage regional budgets; control costs related to labor, parts, and operations while meeting financial targets.
• Collaborate with manufacturers, suppliers, and third-party service providers to ensure quality parts and warranty compliance.
• Prepare and analyze reports on service metrics, operational performance, and customer feedback to identify trends and areas for improvement.
• Develop and implement regional service strategies aligned with company goals, including expansion of services or adoption of new technologies.
• Oversee service center performance and collaborate with other departments to meet business objectives.

Regional Service Manager

• Lead sales efforts for Middleby Residential brands across assigned region
• Drive brand awareness, channel revenue, profitability, and growth across assigned regional accounts
• Partner with sales leaders, Brand Developers and Channel Leaders to ensure optimal sales performance
• Manage all dealer channels and act as primary contact for product information, sales programming, training and sales management
• Travel onsite to visit, train and manage accounts; typically 4+ days in the field with up to one home office day per week
• Collaborate with Director of E-Commerce, Marketing, Builder Sales Team and Specialty Sales Channel managers to elevate digital presence and maximize opportunities
• Analyze data and sales platforms to identify opportunities to improve customer experience and drive conversion rates
• Lead contract negotiations and onboarding/measurement of new customer partnerships for online sales
• Manage promotional calendar and UMRP pricing monitoring within assigned accounts
• Prospect and secure new accounts and display opportunities; manage dealer portal activation and conduct live trainings and product demos