Resource & Operations Lead

Vidsy

full-time

Posted on: 1/6/2026

Location Type: Hybrid

Location: London • United Kingdom

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About the role

Design, run, and continuously evolve the resourcing team and operating system behind Vidsy’s creative output.
Create the right conditions for creative teams to do their best work at scale.
Directly manage a growing Delivery team while overseeing delivery across creative, motion, and strategy teams.
Balance creative excellence with operational efficiency.
Navigate complexity, change, and growth with fixed resources and imperfect information.

Proven experience leading delivery or operations in a creative, product, or agency environment.
A strong grounding in agile principles, with the judgement to adapt them rather than apply them rigidly.
A systems thinker who understands how people, process, tooling, and incentives all interact.
Comfort operating in ambiguity and making clear, confident trade-offs when required.
A leader who values craft, creativity, and team wellbeing as much as efficiency and outcomes.
Calm under pressure, thoughtful in approach, and pragmatic in execution.
6–8 years of experience (or equivalent) in operations, delivery, and/or creative management roles.
Proven people-management experience, with a track record of building and supporting high-performing teams.
Strong experience designing processes and selecting tools that enable teams to succeed in fast-paced, scaled environments.
A solid understanding of creative workflows, with hands-on experience managing resource effectively at scale.

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

agile principlescreative managementprocess designresource managementdelivery management

leadershipteam wellbeingcalm under pressurethoughtful approachpragmatic executionsystems thinkingadaptabilitydecision-making