Vidmob

Senior Account Manager

Vidmob

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $120,000 - $130,000 per year

Job Level

Senior

About the role

  • Own the end-to-end client relationship: Serve as the primary point of contact for a portfolio of enterprise accounts, building deep, trusted relationships with key stakeholders.
  • Drive strategic account planning: Develop and execute strategic account plans focused on retention, expansion, and revenue growth.
  • Maximize product adoption and value realization: Become the expert in product capabilities and customer success best practices.
  • Deliver data-driven insights: Analyze campaign performance and translate data into compelling stories that demonstrate ROI.
  • Conduct strategic business reviews: Lead regular business reviews and executive-level conversations to demonstrate value and uncover growth opportunities.
  • Monitor account health and mitigate risk: Track account health metrics and take action to address concerns.
  • Support revenue growth: Collaborate with Account Executives on expansion opportunities, providing customer insights.
  • Be the voice of the customer: Gather feedback to influence product roadmap and operational improvements.
  • Orchestrate internal resources: Partner with cross-functional teams to deliver comprehensive client solutions.
  • Maintain operational excellence: Keep detailed account documentation and provide accurate health assessments to leadership.

Requirements

  • 5-8 years of experience in Account Management, preferably within a SaaS or AdTech environment;
  • Strong background in the advertising industry, digital media, and enterprise/agency client management is highly valued.
  • Proven track record of meeting or exceeding revenue targets through account growth.
  • Experience negotiating contracts and managing complex sales cycles.
  • Deeply empathetic to customer challenges, think creatively about solutions.
  • Resourceful with technology: open to leveraging AI and emerging tools.
  • Excellent strategic account planning and executive-level communication skills.
  • Must be legally authorized to work in the US.
Benefits
  • Stock option grant
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementstrategic account planningdata analysiscampaign performance analysiscontract negotiationsales cycle managementcustomer success best practicesrevenue growth strategiesproduct adoptionrisk mitigation
Soft Skills
relationship buildingcommunicationempathycreativitycollaborationstrategic thinkingproblem-solvingresourcefulnessoperational excellenceleadership