Own and maintain our office Wi-Fi networks, ensuring reliable, secure, and high-performance connectivity across all spaces
Monitor network health, troubleshoot issues proactively, and plan for capacity as headcount grows
Manage VPN, firewall configurations, and network segmentation in collaboration with Security and Engineering teams
Manage the full lifecycle of company laptops (Mac and/or PC): procurement, imaging, configuration, deployment, and retirement
Administer our MDM platform (Mosyle) to enforce device policies and maintain compliance
Maintain hardware inventory and ensure equipment is always ready for new hires
Own the setup, maintenance, and reliability of conference rooms and A/V equipment
Help troubleshoot video conferencing tools (Zoom, Google Meet, etc.) to ensure a smooth hybrid meeting experience
Evaluate and implement improvements to our meeting room technology as we expand
Manage user provisioning and deprovisioning across our SaaS stack (Google Workspace, Slack, Zoom, and others)
Partner with HR and Operations to build and maintain efficient onboarding and offboarding process
Own identity and directory management through Google Workspace while maintaining least-privilege access
Partner with Engineering on infrastructure areas such as networking, security tooling, and developer tooling
Work with Operations to ensure IT readiness for new hires, office changes, and company events
Document systems, processes and runbooks so knowledge is accessible and shared

Requirements

5+ years of experience in an IT or systems administration role, ideally at a startup or high-growth environment
Hands-on experience with macOS and/or Windows endpoint management and modern MDM platform
Strong understanding of network fundamentals (Wi-Fi, TCP/IP, DNS, DHCP, VLANs, VPNs)
Experience managing SaaS provisioning, particularly with Google Workspace
Familiarity with A/V systems and conference room technology (Zoom Rooms, PA Systems, Microphones, Google Meet hardware, etc.)
A proactive approach to identify and resolving issues
Strong communication skills and the ability to explain technical concepts to non-technical colleagues
Organized and thoughtful about documentation and process

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network fundamentalsWi-FiTCP/IPDNSDHCPVLANsVPNsmacOS managementWindows managementMDM platform

Soft Skills

proactive problem solvingstrong communicationorganizational skillsdocumentationprocess management